Skep's Pick: The IT Skeptic Awards for 2008 This link is here because...(hover)

audio by album nzcs podcasts

The IT Skeptic presents on Owning ITIL

Audio submitted by skeptic

on Mon, 2009-06-29 03:23. [nid:1542]

Click to play 40:52 minutes (14.05 MB)

Here is a presentation given to the New Zealand Computer Society on 25th June 2009, on the topic of "Owning ITIL". it covers why ITIL is pretty much always a project, what to watch out for in ITIL projects (ITIL the Cult, ITIl the fad, CMDB can't be done...), what to expect from ITIL.

Download audio file
5703 downloads
708 plays
1 comment

Members

You can register or sign in here (hover for more info)

Blog RSS feed

Recent comments

Brilliant Visitor

Swiss? Jody Roberts

Thanks - same exam style today. deaf-llama

Just a rumour aroos

Riposte at rumour about itSMF ISO 20000 Consultant pass rates deaf-llama

Be positive! JamesFinister

Good management practices and ITIL aroos

raming it in their terms skeptic

A Tougher Road Without Exec Support Charles Araujo

Who are the punters? JamesFinister

potential conflict of interest skeptic

presenting to the big dogs Visitor

Ah.... Now that is another question :-) Keith Aldis

So much for the punters skeptic

Here's your answers.... Keith Aldis

A big question JamesFinister

let the company rot skeptic

Because it doesn't last Scott Wilson

iso9000 visitor

There are 35 'subject areas' ianclayton

Litigous liberties.....? ianclayton

Whic processes need to be 24/7 aroos

ITIL v3 Fanboy JamesFinister

All right aroos

The role of capacity JamesFinister

Threshold and exception vinodka

Clarity, please aroos

The new training scheme JamesFinister

Learn the diagrams JamesFinister

They are talking about process aroos

You can make it fit, sort of. JamesFinister

Aargh aroos

Vegas has always been about excess though. tim.malone

Agreed, PinkVerify 3.0 does Philippe

What about OGC aroos

Proof is in the eating JamesFinister

Not the same skeptic

Smart business practice ? Philippe

Maths and difficulty Philippe

interesting ServiceSphere

Need ITIL Version 3?

Buy it here and support the IT Skeptic

Book reviews

ITIL V3 Service Strategy (and podcast)

Passing Your ITIL Foundation Exam

Foundations of ITSM based on ITIL V3 (and podcast)

IT Service Management from Hell! (and podcast)

I Think Something is Missing From ITIL

Cult of the Amateur (and podcast)

Navigation

Disclosure

The IT Skeptic receives or has received revenue from the following organisations (amongst others not relevant to this blog):

Amazon
CA Pacific
Delta Software (local partner of EMC)
Google
Lulu
Pink Elephant
Van Haren Publishing

I don't get paid to say nice things and I don't get paid to review anything. You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over.