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audio by title it ops can learn from lean

IT ops can learn from Lean - The IT Skeptic

Audio submitted by skeptic

on Sun, 2007-08-19 09:20. [nid:347]

best practice

3:43 minutes (3.41 MB)

Keep an eye on Lean. It is the next big thing (fad or real change?). I always watch what is coming across from manufacturing to IT because - in the service management area at least - that is the trend: manufacturing teaches us.

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