audio by title the emperor has no clothes there is no evidence for itil

The emperor has no clothes: there is no evidence for ITIL - the IT Skeptic

in
11:42 minutes (10.72 MB)

A podcast of the original article from the IT Skeptic: The Emperor has no clothes. Where is the evidence for the benefits of ITIL? There isn’t any. Not the kind of hard empirical evidence that would stand up in, say, clinical trials.