audio by year 2006

A podcast from the IT Skeptic on ITIL - an Introduction

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A podcast of the original article from the IT Skeptic: Is ITIL another Y2K?

A podcast of the original article from the IT Skeptic: ITIL the Cult

We have seen that the ITIL movement has distinct overtones of a fad. What about a cult?

A podcast of the original article from the IT Skeptic: The Emperor has no clothes. Where is the evidence for the benefits of ITIL? There isn’t any. Not the kind of hard empirical evidence that would stand up in, say, clinical trials.

A podcast of the original article from the IT Skeptic: If IT ain't broke don't fix it

Perhaps the saddest sight in the ITIL world is organisations that adopt ITIL processes when the old ones were working OK. Don’t tell me it doesn’t happen.

This is a podcast of the original article from the IT Skeptic: "Debasement of concepts by IT vendors and analysts" by the IT Skeptic.

The persistent erosion of meaning in IT terminology is a damaging practice endemic across vendors and analysts. When a concept gains some currency and everyone wants it, suddenly all the vendors have got it - often by re-labelling a feature of their existing product. And the analysts keep confusing the definition so no-one can call the vendors out for this obfuscation.

A podcast of the original article from the IT Skeptic: ITIL’s dead elephant: CMDB can't be done
CMDB can’t be done. Not as ITIL defines it. At least not with a justifiable return on the investment of doing it - it is such an enormous undertaking that any organisation attempting it is going to burn money on an irresponsible scale. The truth about CMDB is no secret. It is a “dead elephant”: a great putrescence in the corner of the room that everyone studiously ignores, stepping around it and ignoring the stench, because life will be so much simpler if they do not acknowledge the obvious.

This is a podcast of the original blog post by the IT Skeptic

...the kind of platitudinous claptrap peddled by vendors and their analyst sycophants to lull people into adopting their lunatic ideas (and buying their products and consulting). Make it sound easy, obvious and do-able....They see CMDB is too hard, so they are trying to come up with methodological approaches that will lessen the problem, by breaking off bits and calling that a good-enough CMDB. But they are addressing the symptom not the problem.

This is a podcast of the original blog entry by the IT Skeptic.

The IT Skeptic is pleased to announce our first annual awards, presented to deserving figures and organisations in the IT industry in general and the ITSM industry in particular.