Why Theory of Constraints seems a poor model for IT

I am no expert but I worry that the Theory of Constraints is a bad model for IT.
Our systems are networks not linear flows. Mik Kersten's new book explores this.

Just enough documentation of practices

Let the people doing the work design the work. Stop patronising knowledge work professionals.

Velocity through quality

ImageThe fundamental axiom of New Ways Of Working And Managing (NWOWAM, pronounced "wow, man!")is "Velocity Through Quality".

Overcoming the dysfunctions of IT project management

I've had fun on twitter since I tweeted The 20 dysfunctions of IT Project Management and said that it comes from my presentation "Project Management is the worst thing ever to happen to IT".

The oxymoron of agile project management

Talk of "agile project management" is just lipstick on a pig. Project management is the worst thing thatever happened to IT. It's time for it to back out quietly.

CIO magazine - who ought to know better - came up with this bizarre statement:

Integrity and ethics in IT

IT is not an intellectual puzzle put there for you to show how clever you are, divorced from the social and moral implications of your work.

I've blogged on personal accountability before:

Mincing money: the boundary between Agile and project funding

There is a boundary problem where the "Product not Project" structure of standing teams and streams of work meets the Project/business-case structure of programme/portfolio management and financial governance.

At that boundary, management needs to create white space to stop the two models clashing, and to mince up the money, turning big project gobs into steady team streams.

A layman's definition of Devops

I was asked for a 30 second elevator pitch in DevOps for a non-IT boss. Here's what I came up with. Have at it.

Agile is the approach of working with complex systems anywhere.
Lean is the approach of optimising the flow of work anywhere.
DevOps is the application of Agile and Lean to the acceleration of value work through IT.

Challenge the level of ceremony in process

Reduce the level of process and hand it to the people.

I've been involved in enough ITIL adoption efforts to know they don't all work. Mostly that is because they are done to people, not by people; and they micro manage people as clerical workers instead of empowering them as knowledge workers.

DevOps Balanced Scorecard Dashboard

Here is my DevOps Balanced Scorecard Dashboard

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The metrics are only examples of suggested topics. Any availability/stability/reliability metrics are good for Quality

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