| A cool look at ITIL | 2006-05-15 | 0 |
| Acknowledgements | 2006-05-16 | 0 |
| Is ITIL another Y2K? | 2006-05-17 | 0 |
| Who is the ITIL Skeptic? | 2006-05-17 | 0 |
| Fads in IT | 2006-05-21 | 0 |
| Service Management is real | 2006-05-23 | 0 |
| ITIL the fad | 2006-05-28 | 0 |
| What am I skeptical about? | 2006-05-29 | 0 |
| Why chase Best Practice? | 2006-06-01 | 0 |
| Is ITIL Best Practice? | 2006-06-02 | 1 |
| ITIL the cult | 2006-06-06 | 0 |
| IT Skeptic bumped off Wikipedia | 2006-06-06 | 0 |
| Do Google ads undermine the credibility of this site? | 2006-06-07 | 0 |
| The march of ITIL zealots | 2006-06-09 | 0 |
| The Emperor has no clothes. Where is the evidence for ITIL? | 2006-06-11 | 2 |
| If IT ain’t broke don’t fix it. | 2006-06-13 | 0 |
| Many ITIL projects are overcapitalised renovations | 2006-06-24 | 0 |
| ITIL’s dead elephant: CMDB can't be done | 2006-06-26 | 1 |
| What a load of .... Computerworld: How Much Is 'Just Enough' for a CMDB? | 2006-07-01 | 0 |
| Do unto yourself before others do unto you | 2006-07-12 | 0 |
| Life beyond ITIL | 2006-07-17 | 0 |
| IBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk | 2006-07-17 | 0 |
| Our domain name is changing | 2006-07-22 | 0 |
| Is ITIL Dead in the Water? | 2006-07-29 | 0 |
| VOIP and the anti-competitive behaviours that would logically induce in a telco | 2006-08-02 | 0 |
| Living without CMDB | 2006-08-05 | 2 |
| ITIL's CMDB can't be done, no-how | 2006-08-06 | 0 |
| The pressure on ITIL's future notches up | 2006-08-07 | 0 |
| Get it straight: CMDB can not be auto-discovered | 2006-08-13 | 0 |
| Don't fall for the demo: an asset database with bells and whistles is not a CMDB | 2006-08-13 | 0 |
| This blog is not a guerilla marketing ploy | 2006-08-15 | 0 |
| The software analyst industry needs a code of practice. | 2006-08-17 | 0 |
| The key to living without CMDB is process maturity level | 2006-08-25 | 0 |
| The cure for the common cult of "ITIL by the book" | 2006-08-28 | 0 |
| An oldie but a goodie: software salesman dies and goes to Heaven... | 2006-08-31 | 1 |
| Quiet around here | 2006-09-11 | 1 |
| Debasement of concepts by IT vendors and analysts | 2006-09-12 | 0 |
| When you don't run IT as a business, the inevitable results: bad business decisions. | 2006-09-26 | 0 |
| The Craftsman and the Bazaar | 2006-10-08 | 0 |
| ITIL in Asia | 2006-10-13 | 0 |
| ITIL is far from comprehensive | 2006-10-24 | 0 |
| ITIL is culturally biased by its narrow and closed contributor base | 2006-10-27 | 0 |
| How to contribute to ITIL | 2006-10-28 | 0 |
| a more skeptical attitude toward IT is the right one to have | 2006-10-29 | 0 |
| The madness mounts. When will the CMDB reality check come? | 2006-10-29 | 0 |
| ITIL reduces costs by up to 48% - another crap factoid to beware of | 2006-11-01 | 0 |
| SLAs undermine business alignment | 2006-11-12 | 0 |
| Ask your vendor what they mean by ITIL compliant | 2006-11-17 | 0 |
| 10 other things you should know about ITIL | 2006-11-19 | 0 |
| what gives with Jakarta as a hotbed of ITIL interest? and itSMF in Japan? | 2006-11-19 | 0 |
| a lot of motherhood considerations presented as a model | 2006-11-19 | 0 |
| Wow! the IT Skeptic now available as podcasts! | 2006-11-25 | 0 |
| When will the geeks get it? | 2006-11-26 | 0 |
| The IT Skeptic recommends BullFighter | 2006-11-27 | 0 |
| Normal transmission will be resumed as soon as possible | 2006-11-29 | 0 |
| Every word in the thesaurus: how to distinguish between PinkVerify and ITIL compliance | 2006-12-01 | 0 |
| A great new blog to check out | 2006-12-02 | 0 |
| VOIP is not cheating anyone. It is simply the future arriving. | 2006-12-02 | 0 |
| Technology does not fix process | 2006-12-07 | 0 |
| Busines cases are so simple: give the decisionmaker what they want | 2006-12-09 | 0 |
| The project 80/20 rule | 2006-12-10 | 0 |
| Is Microsoft attempting to patent CMDB? | 2006-12-14 | 0 |
| To all you ITIL zealots, and confounding vendors, and obfuscating analysts: Merry Christmas from the IT Skeptic | 2006-12-20 | 0 |
| collecting examples of terminological debasement | 2006-12-21 | 0 |
| What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this? | 2006-12-22 | 0 |
| You don't need a weatherman... watch everyone scramble aboard ISO20000 | 2006-12-25 | 0 |
| SLAs are not as widely applicable as ITIL would have us believe. The Catalog is. | 2006-12-28 | 0 |
| Another ITIL compliance howler, this one from CA | 2006-12-31 | 0 |
| Announcing the Inaugural IT Skeptic Awards for 2006 | 2007-01-01 | 0 |
| The IT Swami predicts 2007 | 2007-01-03 | 0 |
| itSMF predicts competition to ITIL | 2007-01-09 | 1 |
| 2007 is the year when PC and TV merge. | 2007-01-10 | 0 |
| ITIL is on the wane - Bruton | 2007-01-22 | 0 |
| The IT Skeptic has banned Bloglines crawlers | 2007-02-04 | 0 |
| Book review: "I Think Something is Missing From ITIL" by Ian Clayton, reviewed by the IT Skeptic | 2007-02-05 | 2 |
| Some things are more important than ITIL | 2007-02-06 | 0 |
| A great article on how technology does not fix process in CMDB | 2007-02-08 | 0 |
| The CMDB boundary problem: stop chasing this technological rainbow of a unified CMDB repository | 2007-02-12 | 0 |
| Should you do ITIL certification training with ITIL version 3 looming? An IT Skeptic Special Report | 2007-02-13 | 0 |
| Acoustic shock syndrome – don’t employ nervous anxious people in your call-centre, it will cost you | 2007-02-14 | 0 |
| The Service Delivery Tool gap? | 2007-02-14 | 0 |
| ITIL reform needed: not letting the money changers and hookers into the temple, just some sort of protestant reformation | 2007-02-16 | 0 |
| We have a date for publication of the ITIL Refresh | 2007-02-18 | 0 |
| The Emperor Still Has No Clothes: no evidence for ITIL | 2007-02-21 | 2 |
| BMC, CA, Fujitsu, HP, IBM and Microsoft promise to play nicely over ITIL CMDB. Yeah, right! | 2007-02-21 | 0 |
| An apology to the OGC, the itSMF and the ITIL community from the IT Skeptic | 2007-02-26 | 0 |
| Someone should tell the OGC and TSO bookshops about the ITIL Refresh | 2007-02-27 | 0 |
| The IT Skeptic defends his anonymity | 2007-02-28 | 0 |
| Somebody help me: what is the point of standalone CMDB tools? | 2007-03-05 | 0 |
| For users of the IT Skeptic's podcasts: I find the podcasts' style/delivery ... | 2007-03-05 | 0 |
| NEW! Announcing the newsletter of the IT Skeptic: The Skeptical Informer™ | 2007-03-06 | 0 |
| Web 2.0, hype or just hype? An IT Skeptic Special Report | 2007-03-08 | 0 |
| SLAs: measuring an ITSM service as a black box is essential | 2007-03-10 | 0 |
| For a monthly newsletter, The Skeptical Informer is | 2007-03-11 | 0 |
| CIO Asia magazine criticises the IT Skeptic's comments | 2007-03-12 | 0 |
| Irrational exuberance in the IT industry: CMDB is going nuts | 2007-03-14 | 1 |
| Vendors should get a vote too? What do you think? | 2007-03-14 | 0 |
| IBM wrote ITIL. In fact Alasdair Meldrum did | 2007-03-16 | 0 |
| Rediscovering the Big Iron | 2007-03-23 | 0 |
| Microsoft are more avaricious than the Fat ITSM Four, by a nose | 2007-03-24 | 0 |
| The ITIL version 3 Refresh Launch Roadshow: the world waits with bated breath.... | 2007-03-26 | 0 |
| ITIL certification and training: Version 2 recognised but not as a prerequisite for Version 3 | 2007-03-26 | 0 |
| Software branding seems to be in the hands of imbeciles. | 2007-03-28 | 0 |
| The PIllars of ITIL: time for OGC's ITIL to grow up or wither | 2007-03-29 | 1 |
| Six reasons to use Live Chat for support | 2007-03-31 | 0 |
| ITIL Version 3 London launch event announced: the IT Skeptic comments | 2007-03-31 | 1 |
| Today’s shock joint announcement from Microsoft and IBM throws ITIL Refresh into doubt | 2007-04-01 | 0 |
| Book Review - "IT Service Management from Hell! Based on Not-ITIL®" | 2007-04-04 | 0 |
| A hot-potato ITIL Refresh session at upcoming bITa USA conference | 2007-04-10 | 0 |
| The IT Skeptic is away | 2007-04-13 | 0 |
| See the IT Skeptic at bITa USA 2007 Conference in Boston, May 21-22 | 2007-04-25 | 0 |
| The way OGC and APMG stand back without any response is completely unacceptable | 2007-04-30 | 0 |
| APMG finally let us in on ITIL Certification thinking | 2007-05-01 | 0 |
| Announcing the IT Skeptic's ITIL Pipe - an ITIL newsfeed | 2007-05-02 | 0 |
| itSMF announce all seven global ITIL Version 3 launch events only weeks away so book now! | 2007-05-03 | 0 |
| Quote of the day | 2007-05-03 | 0 |
| These big frameworks are in vogue because as opposed to thinking, folks just want the answer | 2007-05-09 | 0 |
| IBM draws that long ITIL bow again | 2007-05-10 | 0 |
| New products in the IT Skeptic's store | 2007-05-11 | 0 |
| Sharon Taylor's five common myths about ITIL Version 3 | 2007-05-12 | 0 |
| Powerpoint as a protector of intellectual property | 2007-05-12 | 0 |
| Watch out Microsoft, your spurious patents may be worthless | 2007-05-13 | 0 |
| The king's method of writing a new decree: how OGC does ITIL V3 | 2007-05-13 | 1 |
| How badly is ITIL damaged by vendor influence? What needs fixing? | 2007-05-14 | 0 |
| An Alternative to ITIL | 2007-05-14 | 0 |
| The CMDB Tidal Wave? More of a ripple. | 2007-05-16 | 0 |
| A visualisation of how ITIL Version 3 transforms ITIL version 2 | 2007-05-17 | 0 |
| The scale of ITIL Version 3: are people ready for it? | 2007-05-22 | 0 |
| A skeptical newcomer to the ITSM blogosphere | 2007-05-22 | 1 |
| ITSM skepticism becomes a crowded field | 2007-05-22 | 0 |
| everything the IT Skeptic can find out about ITIL Version 3 on one page | 2007-05-22 | 0 |
| Sorry for any inconvenience | 2007-05-26 | 0 |
| IT Skeptic Version 3 Refresh | 2007-05-30 | 0 |
| The little spot of bother at the itSMF USA | 2007-05-31 | 0 |
| The itSMF does not exists to represent the interests of its members - they say so themselves | 2007-06-01 | 0 |
| itSMF UK CEO discusses itSMF on the IT Skeptic's blog - come read and participate | 2007-06-03 | 0 |
| Antonio Valle Salas's Mystery of the 1.1.1 Deleted - was ITIL once "public domain"? | 2007-06-04 | 0 |
| The CMDB Federation lumbers on | 2007-06-10 | 0 |
| My first ITIL spam. ITSM is going to the dogs. | 2007-06-10 | 0 |
| Financial transparency of the itSMF: let's have some. | 2007-06-12 | 0 |
| ITIL V3 Certification points system: the magic number 21.5 | 2007-06-12 | 0 |
| itSMF global members/sponsors: dropping your pants is not a good business model | 2007-06-12 | 0 |
| Why the IT Skeptic site exists | 2007-06-13 | 0 |
| Are you a member of itSMF? | 2007-06-13 | 0 |
| Magic happens. BMC promise some magic ITIL. | 2007-06-15 | 0 |
| Paint it yellow! Living in a world of numbers. From "Triumph of the Airheads" | 2007-06-15 | 0 |
| Personal attacks will be edited. | 2007-06-16 | 1 |
| New improved version of the IT Skeptics "ITIL Version 2 to Version 3 Transformation" diagram | 2007-06-18 | 0 |
| ITIL Version 3 changes everything for ATOs and consulting firms. | 2007-06-19 | 0 |
| The commercialisation of ITIL: a slow boiling of the frog | 2007-06-20 | 1 |
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