Directory of blog entries

Title Date Createdsort icon Hits today
A cool look at ITIL 2006-05-15 65
Acknowledgements 2006-05-16 1
Is ITIL another Y2K? 2006-05-17 2
Who is the ITIL Skeptic? 2006-05-17 2
Fads in IT 2006-05-21 0
Service Management is real 2006-05-23 1
ITIL the fad 2006-05-28 1
What am I skeptical about? 2006-05-29 1
Why chase Best Practice? 2006-06-01 1
Is ITIL Best Practice? 2006-06-02 1
ITIL the cult 2006-06-06 23
IT Skeptic bumped off Wikipedia 2006-06-06 10
Do Google ads undermine the credibility of this site? 2006-06-07 2
The march of ITIL zealots 2006-06-09 10
The Emperor has no clothes. Where is the evidence for ITIL? 2006-06-11 68
If IT ain’t broke don’t fix it. 2006-06-13 25
Many ITIL projects are overcapitalised renovations 2006-06-24 0
ITIL’s dead elephant: CMDB can't be done 2006-06-26 97
What a load of .... Computerworld: How Much Is 'Just Enough' for a CMDB? 2006-07-01 21
Do unto yourself before others do unto you 2006-07-12 16
Life beyond ITIL 2006-07-17 1
IBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk 2006-07-17 66
Our domain name is changing 2006-07-22 1
Is ITIL Dead in the Water? 2006-07-29 44
VOIP and the anti-competitive behaviours that would logically induce in a telco 2006-08-02 1
Living without CMDB 2006-08-05 25
ITIL's CMDB can't be done, no-how 2006-08-06 86
The pressure on ITIL's future notches up 2006-08-07 7
Get it straight: CMDB can not be auto-discovered 2006-08-13 23
Don't fall for the demo: an asset database with bells and whistles is not a CMDB 2006-08-13 22
This blog is not a guerilla marketing ploy 2006-08-15 0
The software analyst industry needs a code of practice. 2006-08-17 0
The key to living without CMDB is process maturity level 2006-08-25 10
The cure for the common cult of "ITIL by the book" 2006-08-28 9
An oldie but a goodie: software salesman dies and goes to Heaven... 2006-08-31 9
Quiet around here 2006-09-11 24
Debasement of concepts by IT vendors and analysts 2006-09-12 67
When you don't run IT as a business, the inevitable results: bad business decisions. 2006-09-26 1
The Craftsman and the Bazaar 2006-10-08 3
ITIL in Asia 2006-10-13 0
ITIL is far from comprehensive 2006-10-24 17
ITIL is culturally biased by its narrow and closed contributor base 2006-10-27 1
How to contribute to ITIL 2006-10-28 22
a more skeptical attitude toward IT is the right one to have 2006-10-29 1
The madness mounts. When will the CMDB reality check come? 2006-10-29 28
ITIL reduces costs by up to 48% - another crap factoid to beware of 2006-11-01 1
SLAs undermine business alignment 2006-11-12 24
Ask your vendor what they mean by ITIL compliant 2006-11-17 9
10 other things you should know about ITIL 2006-11-19 0
what gives with Jakarta as a hotbed of ITIL interest? and itSMF in Japan? 2006-11-19 0
a lot of motherhood considerations presented as a model 2006-11-19 1
Wow! the IT Skeptic now available as podcasts! 2006-11-25 1
When will the geeks get it? 2006-11-26 0
The IT Skeptic recommends BullFighter 2006-11-27 0
Normal transmission will be resumed as soon as possible 2006-11-29 0
Every word in the thesaurus: how to distinguish between PinkVerify and ITIL compliance 2006-12-01 21
A great new blog to check out 2006-12-02 0
VOIP is not cheating anyone. It is simply the future arriving. 2006-12-02 0
Technology does not fix process 2006-12-07 18
Busines cases are so simple: give the decisionmaker what they want 2006-12-09 1
The project 80/20 rule 2006-12-10 24
Is Microsoft attempting to patent CMDB? 2006-12-14 40
To all you ITIL zealots, and confounding vendors, and obfuscating analysts: Merry Christmas from the IT Skeptic 2006-12-20 1
collecting examples of terminological debasement 2006-12-21 1
What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this? 2006-12-22 20
You don't need a weatherman... watch everyone scramble aboard ISO20000 2006-12-25 9
SLAs are not as widely applicable as ITIL would have us believe. The Catalog is. 2006-12-28 0
Another ITIL compliance howler, this one from CA 2006-12-31 1
Announcing the Inaugural IT Skeptic Awards for 2006 2007-01-01 22
The IT Swami predicts 2007 2007-01-03 17
itSMF predicts competition to ITIL 2007-01-09 45
2007 is the year when PC and TV merge. 2007-01-10 8
ITIL is on the wane - Bruton 2007-01-22 18
The IT Skeptic has banned Bloglines crawlers 2007-02-04 0
Book review: "I Think Something is Missing From ITIL" by Ian Clayton, reviewed by the IT Skeptic 2007-02-05 54
Some things are more important than ITIL 2007-02-06 28
A great article on how technology does not fix process in CMDB 2007-02-08 63
The CMDB boundary problem: stop chasing this technological rainbow of a unified CMDB repository 2007-02-12 34
Should you do ITIL certification training with ITIL version 3 looming? An IT Skeptic Special Report 2007-02-13 2
Acoustic shock syndrome – don’t employ nervous anxious people in your call-centre, it will cost you 2007-02-14 0
The Service Delivery Tool gap? 2007-02-14 18
ITIL reform needed: not letting the money changers and hookers into the temple, just some sort of protestant reformation 2007-02-16 57
We have a date for publication of the ITIL Refresh 2007-02-18 0
The Emperor Still Has No Clothes: no evidence for ITIL 2007-02-21 19
BMC, CA, Fujitsu, HP, IBM and Microsoft promise to play nicely over ITIL CMDB. Yeah, right! 2007-02-21 10
An apology to the OGC, the itSMF and the ITIL community from the IT Skeptic 2007-02-26 9
Someone should tell the OGC and TSO bookshops about the ITIL Refresh 2007-02-27 1
The IT Skeptic defends his anonymity 2007-02-28 0
Somebody help me: what is the point of standalone CMDB tools? 2007-03-05 83
For users of the IT Skeptic's podcasts: I find the podcasts' style/delivery ... 2007-03-05 0
NEW! Announcing the newsletter of the IT Skeptic: The Skeptical Informer™ 2007-03-06 0
Web 2.0, hype or just hype? An IT Skeptic Special Report 2007-03-08 16
SLAs: measuring an ITSM service as a black box is essential 2007-03-10 0
For a monthly newsletter, The Skeptical Informer is 2007-03-11 0
CIO Asia magazine criticises the IT Skeptic's comments 2007-03-12 1
Irrational exuberance in the IT industry: CMDB is going nuts 2007-03-14 9
Vendors should get a vote too? What do you think? 2007-03-14 2
IBM wrote ITIL. In fact Alasdair Meldrum did 2007-03-16 10
Rediscovering the Big Iron 2007-03-23 0
Microsoft are more avaricious than the Fat ITSM Four, by a nose 2007-03-24 19
The ITIL version 3 Refresh Launch Roadshow: the world waits with bated breath.... 2007-03-26 28
ITIL certification and training: Version 2 recognised but not as a prerequisite for Version 3 2007-03-26 1
Software branding seems to be in the hands of imbeciles. 2007-03-28 0
The PIllars of ITIL: time for OGC's ITIL to grow up or wither 2007-03-29 10
Six reasons to use Live Chat for support 2007-03-31 2
ITIL Version 3 London launch event announced: the IT Skeptic comments 2007-03-31 19
Today’s shock joint announcement from Microsoft and IBM throws ITIL Refresh into doubt 2007-04-01 64
Book Review - "IT Service Management from Hell! Based on Not-ITIL®" 2007-04-04 2
A hot-potato ITIL Refresh session at upcoming bITa USA conference 2007-04-10 76
The IT Skeptic is away 2007-04-13 11
See the IT Skeptic at bITa USA 2007 Conference in Boston, May 21-22 2007-04-25 3
The way OGC and APMG stand back without any response is completely unacceptable 2007-04-30 3
APMG finally let us in on ITIL Certification thinking 2007-05-01 29
Announcing the IT Skeptic's ITIL Pipe - an ITIL newsfeed 2007-05-02 1
itSMF announce all seven global ITIL Version 3 launch events only weeks away so book now! 2007-05-03 14
Quote of the day 2007-05-03 1
These big frameworks are in vogue because as opposed to thinking, folks just want the answer 2007-05-09 11
IBM draws that long ITIL bow again 2007-05-10 0
New products in the IT Skeptic's store 2007-05-11 8
Sharon Taylor's five common myths about ITIL Version 3 2007-05-12 98
Powerpoint as a protector of intellectual property 2007-05-12 2
Watch out Microsoft, your spurious patents may be worthless 2007-05-13 1
The king's method of writing a new decree: how OGC does ITIL V3 2007-05-13 26
How badly is ITIL damaged by vendor influence? What needs fixing? 2007-05-14 24
An Alternative to ITIL 2007-05-14 81
The CMDB Tidal Wave? More of a ripple. 2007-05-16 32
A visualisation of how ITIL Version 3 transforms ITIL version 2 2007-05-17 3
The scale of ITIL Version 3: are people ready for it? 2007-05-22 1
A skeptical newcomer to the ITSM blogosphere 2007-05-22 34
ITSM skepticism becomes a crowded field 2007-05-22 11
everything the IT Skeptic can find out about ITIL Version 3 on one page 2007-05-22 8
Sorry for any inconvenience 2007-05-26 0
IT Skeptic Version 3 Refresh 2007-05-30 18
The little spot of bother at the itSMF USA 2007-05-31 0
The itSMF does not exists to represent the interests of its members - they say so themselves 2007-06-01 17
itSMF UK CEO discusses itSMF on the IT Skeptic's blog - come read and participate 2007-06-03 2
Antonio Valle Salas's Mystery of the 1.1.1 Deleted - was ITIL once "public domain"? 2007-06-04 9
The CMDB Federation lumbers on 2007-06-10 1
My first ITIL spam. ITSM is going to the dogs. 2007-06-10 0
Financial transparency of the itSMF: let's have some. 2007-06-12 75
ITIL V3 Certification points system: the magic number 21.5 2007-06-12 64
itSMF global members/sponsors: dropping your pants is not a good business model 2007-06-12 7
Why the IT Skeptic site exists 2007-06-13 10
Are you a member of itSMF? 2007-06-13 0
Magic happens. BMC promise some magic ITIL. 2007-06-15 38
Paint it yellow! Living in a world of numbers. From "Triumph of the Airheads" 2007-06-15 1
Personal attacks will be edited. 2007-06-16 0
New improved version of the IT Skeptics "ITIL Version 2 to Version 3 Transformation" diagram 2007-06-18 19
ITIL Version 3 changes everything for ATOs and consulting firms. 2007-06-19 25
The commercialisation of ITIL: a slow boiling of the frog 2007-06-20 3