Directory of blog entries

Title Date Createdsort icon Hits today
Change goes away 2017-05-28 376
A key operational feedback loop for DevOps 2017-05-18 12
The business case for DevOps automation 2017-05-07 8
DevOps represents the emergence of systems thinking in IT 2017-04-28 4
why DevOps transformations succeed where ITSM so often doesn't 2017-04-26 8
Customer delight is a typically geek concept 2017-04-16 5
Optimising control constraints 2017-04-11 4
Two questions to ask 2017-04-04 6
Standard + Case methodology to be released by US government 2017-04-01 3
Some cultural change principles I have learned 2017-03-31 5
Hot desks suck 2017-03-21 2
Why companies change their ITSM tool 2017-03-10 1
DevOps has three parents: Lean, Agile, and ITSM 2017-03-09 2
Lead with DevOps 2017-03-01 0
IT projects go away? #NoProjects 2017-02-25 0
Axelos legal bullies on the rampage 2017-02-22 1
Breaking the iron triangle of faster better cheaper 2017-02-08 3
The lizard brain 2017-02-07 3
Move from change control to change facilitation 2017-01-30 9
You can't improve a cog 2017-01-19 3
ITIL exam market continues to shrink 2017-01-06 2
The IT engineering fallacy 2017-01-03 4
Merry Christmas from the IT Skeptic 2016-12-24 1
Axelos are the Official source of DevOps now? 2016-12-10 2
The two tribes of DevOps 2016-10-09 0
Get out of the way 2016-09-28 1
Railroads don't have a batch size of 1 2016-09-27 1
How hard can it be? 2016-09-06 3
Eating the elephant 2016-08-30 2
Great DevOps articles 2016-08-18 0
Describe DevOps with CALMS, or I prefer CAFFS 2016-08-17 2
Two kinds of DevOps: horses don't grow horns 2016-08-13 2
The cult of DevOps 2016-07-30 1
Victims of the system 2016-07-23 1
Great DevOps books to read 2016-07-14 5
Reflections on the DevOps Enterprise Summit UK 2016 2016-07-12 3
Who owns DevOps? 2016-07-07 3
Don't reorg for DevOps 2016-07-02 0
Challenging the operational rites 2016-06-25 1
Conflicting principles 2016-06-08 2
Noble Failure 2016-05-29 1
DevOps and ITIL are both ITSM 2016-05-22 1
The IT Skeptic's tenth birthday post: on Optimism 2016-05-18 0
Service catalogue and request catalogue 2016-05-09 1
Cloud solves everything in bi-modal ... not. Cloud is one small piece of DevOps 2016-05-01 0
DevOps is only looking at one of four IT4IT value streams 2016-04-20 2
OGC re-forms to create DevOps body of knowledge 2016-03-31 3
IT Operating Model 2016-03-28 1
What to think of the ISACA acquisition of CMMI? 2016-03-06 2
How DevOps messes with your head 2016-03-01 1
The 3Rs: Roles Responsibilities Relationships 2016-02-28 3
System People Practices Partners Things 2016-02-12 1
Greetings from Tuatapere 2015-12-30 2
A Cynefin model of ITSM support levels 2015-10-11 1
The last application lifecycle 2015-09-22 3
An important DevOps word: toolmakers 2015-09-13 1
What is a DevOps role 2015-08-27 1
Internet discourse is becoming unreal: I can't tell a Poe from an idiot any more 2015-08-22 4
Who is the IT Skeptic? 2015-08-20 2
Is a reboot a change? 2015-07-21 2
No such thing as Root Cause 2015-07-09 2
Social media discourse degenerates 2015-07-01 1
ITSM emphasis on aligning underpinning contracts with SLAs 2015-06-17 0
An interesting tale of ITIL trademarks 2015-06-06 2
ISACA Bylaws change 2015 2015-06-03 2
The IT Liberation Movement - an IT Renaissance 2015-05-26 4
Things ITSM consultants hear 2015-05-25 2
The IT Skeptic is nine years old today. Thank-you! 2015-05-15 3
Considerations for Multi-Speed IT 2015-05-11 3
Copyright issues when using ITIL at the coalface 2015-05-05 0
the internet fosters madness 2015-05-01 1
Whats up with Cyber Resilience? 2015-04-24 3
Multi-Speed IT 2015-04-19 13
ITSM success is driven by people and policy 2015-04-19 2
The IT Skeptic's Big Ideas 2015-04-11 6
Use verbs to describe services 2015-04-08 3
Axelos selling ITIL? 2015-04-01 3
Google enters the fitness device market 2015-03-31 0
Axelos Consulting Partner (ACP) Programme 2015-03-30 0
Service Management Truths #SMTruths 2015-03-29 2
Who owns the system during the go-live warranty period? 2015-03-22 0
Darwin doesnt justify change 2015-03-19 0
Agile is an excuse for chaos? 2015-03-19 0
DevOps Unicorns Horses and Mules 2015-03-17 4
Axelos announces a new level of ITIL certification: Practitioner 2015-03-15 0
Windows vs cars 2015-03-06 0
In praise of ITSM engagement models 2015-03-03 4
The design police at Google say they'll push this site down the search rankings 2015-02-24 2
what makes a successful blog 2015-02-03 0
DevOpsRun: DevOps is great but what about Run? 2015-01-20 13
Service Portfolio Management is more important than programme or project portfolio 2015-01-14 3
the ITIL Squeeze in 2015 2015-01-08 1
je suis Charlie 2015-01-08 0
Thank-you and Merry Christmas from the IT Skeptic 2014-12-25 2
There is no such thing as NoOps: it is an awful word 2014-12-11 1
Uber, big brother, and company use of big data 2014-12-09 0
Define DevOps: What is DevOps? 2014-11-29 10
ISACA's strategy and missed opportunity 2014-11-27 2
IT is not a snowflake 2014-11-17 0
Reflections on DevOps Enterprise conference 2014-11-13 1
Axelos are dropping ITIL complementary certifications 2014-11-07 1
The Wright Cycle 2014-11-05 1
the state of prISM 2014-10-30 2
Software is free like a puppy is free 2014-10-29 1
Do you know the professional recognition of individuals in Service Management Institute, a.k.a. prISM? 2014-10-27 3
Tracking citizens 2014-10-23 2
the Kingdom of SIAM 2014-10-22 0
Release management: landing airplanes 2014-10-16 3
Dont blame the tool: squeeze the asset, fix the behaviour 2014-10-06 2
Suggestions for RealIT Radio 2014-10-04 1
That which cannot be measured... 2014-09-26 6
Changes to user interface 2014-09-17 1
ITIL exams have fallen 11% in the last year 2014-09-15 0
Dark IT 2014-09-12 3
Does ISACA offer value to its real members? 2014-09-07 2
How to deal with Shadow IT 2014-08-28 2
The nett result of new technology 2014-08-26 0
Here comes China 2014-08-20 4
where does DevOps work in the enterprise? 2014-08-18 1
The Chicken ITles are at work on IT project success rates 2014-08-15 0
of course IT is an entity 2014-08-11 0
The corporate yoke 2014-08-07 2
DevOps buzzword bingo 2014-08-04 0
IT service build is not a factory 2014-08-01 2
revisiting agile CSI 2014-07-30 0
What is the best ITIL service desk tool? 2014-07-27 2
The IT Skeptic's RealIT Radio 2014-07-26 2
ITSM incident and problem: two names for three things 2014-07-25 1
How Operational Readiness should be done 2014-07-23 0
No we haven't passed the Turing Test 2014-07-20 2
If all I had was a hammer 2014-07-18 5
The real Shadow IT is not about personal computing 2014-07-17 1
DevOps following in ITIL's footsteps 2014-07-15 2
nimbleness and the need to compete via technology 2014-07-14 1
ITIL v3 - what standard is this based on? 2014-07-10 0
no such thing as ITIL consultants 2014-07-09 1
Making fun of Customer First 2014-07-09 1
heretical views on ITIL Configuration Management 2014-07-07 0
ITIL is the dominant language of ITSM 2014-07-06 3
Don't try to change culture 2014-07-05 3
The IT Skeptic online of late 2014-07-02 1
The IT Skeptic's happy birthday 2014-05-16 0
Normal program will be resumed as soon as possible 2014-04-21 1
what is an ITSM Major Incident? ITIL doesnt say. 2014-04-21 19
Social and mobile service support 2014-04-18 1
Loving the customer 2014-04-07 1
Who owns the risk of an IT change? 2014-04-06 0
Google to introduce subscription charges for Gmail 2014-03-31 1
The death of the Service Desk software industry - major player on brink of pulling out 2014-03-31 1
The future of DevOps 2014-03-27 2