Directory of blog entries

Title Date Created Hits todaysort icon
A quest for a unified theory of IT management is not a flag of ITSM surrender 2013-02-10 0
Five reasons ITIL Version 3 is not "Best Practice" 2007-11-29 0
ITIL intellectual property 2009-12-09 0
6 years old and still growing 2012-05-16 0
Interfacing Technologies - the miracle fix to the ITIL problem 2008-08-18 0
An ITSM Expert needs more than ITIL 2009-08-29 0
itSMF governance 2011-07-30 0
Changes to user interface 2014-09-17 0
A hot-potato ITIL Refresh session at upcoming bITa USA conference 2007-04-10 0
email is not communication 2008-06-25 0
Prince2 2009 plus ça change, plus c'est la même chose 2009-05-02 0
Internet I gave you all the best years of my life 2010-11-25 0
AXELOS are on a roll with ITIL and PRINCE2 2013-10-09 0
The keys to a strong ITIL business case 2008-06-02 0
Pulling apart the IT Skeptic 2009-02-27 0
Why ask the doctor when the other kids know the cure? 2010-05-28 0
Things ITSM consultants hear 2015-05-25 0
is TSO undercutting itSMF for book sales of ITIL Version 3? 2007-06-20 0
a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research 2008-08-14 0
CMDB federation - making a dead elephant dance 2009-07-29 0
Why are the analysts dumping IT Service Desk 2011-04-20 0
Dont blame the tool: squeeze the asset, fix the behaviour 2014-10-06 0
An apology to the OGC, the itSMF and the ITIL community from the IT Skeptic 2007-02-26 0
Vendors involved in itSMF: good for ITIL or not? 2008-05-26 0
The book Owning ITIL is now available on Kindle 2010-09-13 0
Trolls I have known 2013-06-29 0
IBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk 2006-07-17 0
NASA employs ITIL to provide fully automated lights-out IT operations for all future space missions 2008-04-01 0
Community, Activity, Environment 2009-02-18 0
The ITIL Experience is subjective 2010-11-02 0
Book review: Defining IT Success Through The Service Catalog, and some other catalogue books 2012-12-23 0
My company's (or client's) status on CMDB (as defined by ITIL) is 2008-06-16 0
the dropping of ITIL Version 2 certification, training, and publications 2007-10-07 0
The IT Skeptic's ITIL Pipe has been rebored 2008-09-27 0
Microsoft make an even broader patent claim on CMDB 2009-11-04 0
ITIL doesn't add overhead 2012-02-06 0
itSMF communications 2014-03-04 0
What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this? 2006-12-22 0
New subscription system for the IT Skeptic website 2008-05-09 0
ITIL is not alone 2009-03-26 0
ITIL according to Sarah Palin 2010-07-27 0
What is the IT Skeptic for? 2013-04-20 0
What do the IT Skeptic readers feel about the ITIL v3 exams? 2008-02-12 0
IT Skeptic site worth assessed 2009-02-06 0
Don't run IT as a business, run it as part of the business 2011-03-08 0
Hear and meet the IT Skeptic 2012-08-27 0
Merry Christmas from the IT Skeptic 2016-12-24 0
The Official Introduction to the ITIL Service Lifecycle shipping as planned 2007-08-30 0
Google Trends is always interesting 2008-09-24 0
The IT Skeptic welcomes the ITIL Wizard to the blog 2009-09-28 0
ITIL training fun and games at itSMFUK conference - and an end to competition? 2011-11-02 0
Internet discourse is becoming unreal: I can't tell a Poe from an idiot any more 2015-08-22 0
everything the IT Skeptic can find out about ITIL Version 3 on one page 2007-05-22 0
Confusion between CMDB and Configuration Management 2008-08-06 0
Proliferation of ITIL V3 introductions and pocketbooks 2009-10-22 0
Whither Castle ITIL in 2011? 2011-01-25 0
What will affect the service desk over the next three years 2013-02-24 0
Is ITIL Version 3 "Strategy Generation" a mystery process? 2007-12-04 0
ITSM Watch reaches new skeptical heights on CMDB 2008-10-28 0
Governance support 2009-12-09 0
The ERP for IT fallacy 2012-12-13 0
Service catalogue and request catalogue 2016-05-09 0
The future of the IT Skeptic's blog 2007-07-24 0
Advertising to the itSMF keyword 2008-08-18 0
Confusion around Best Practice in ITIL - Foundation exams questions unfair 2009-08-30 0
Imitation is the sincerest form of flattery 2011-10-08 0
That which cannot be measured... 2014-09-26 0
The IT Skeptic is away 2007-04-13 0
The community must police digital theft on the internet 2008-06-15 0
BMC are ahead of their competitors in ITIL compliance 2009-05-06 0
EasyVista HIGH danger Crap Factoid alert 2010-11-30 0
Who cares who owns ITIL and PRINCE2 2013-11-02 0
Weaknesses of ITIL business cases 2008-06-09 0
Blog SLA change and service interruption 2009-02-27 0
COBIT5 2012-08-08 0
The IT Liberation Movement - an IT Renaissance 2015-05-26 0
Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress 2007-06-21 0
SLAs that promise a resolution time are like firemen promising to put a fire out 2008-08-17 0
sample Business Service Catalogues are generally hideous 2010-12-23 0
Ructions in Castle ITIL over Licensed Software Assessors for the ITIL Software Scheme? 2011-04-29 0
ITIL is the dominant language of ITSM 2014-07-06 0
Someone should tell the OGC and TSO bookshops about the ITIL Refresh 2007-02-27 0
ITIL V3 Application Management is a skinny little weakling 2008-05-27 0
What matters 2009-04-14 0
In defense of ITILista 2010-09-14 0
What is a service desk? 2013-12-16 0
ITIL V3: where's the portal? 2008-06-19 0
Who now controls ITIL? 2009-05-25 0
Review of Building an ITIL-Based Service Management Department 2010-03-20 0
TFT12 virtual ITSM conference 2012-12-08 0
To itSMF members: were you surveyed by ITIL Qualifications Board on your preference for the formal titles of ITIL Qualifications 2008-06-20 0
Don't swim against the tide: ten alternatives to itSMF for ITIL practitioners 2007-10-12 0
See you in South East Asia 2008-09-27 0
Open letter to ITIL Qualifications Board 2009-11-05 0
The future of itSMF International 2014-03-04 0
You don't need a weatherman... watch everyone scramble aboard ISO20000 2006-12-25 0
OGC rebranding comes apart, so to speak 2008-05-09 0
ITIL Software Endorsement Scheme dropped on an unsuspecting public 2009-03-26 0
ITIL, Prince2, Capita and the Cabinet Office - in the dark 2013-05-09 0
Define ITIL for the IT layman 2008-02-15 0
The CMDB Federation is a brilliant piece of vendor marketing smokescreen 2009-01-15 0
Getting IT development to support production - a people problem 2011-03-03 0
Hear the The IT Skeptic speak about Standard+Case on an exciting new 24 hour world-wide online conference 2012-09-04 0
The IT engineering fallacy 2017-01-03 0
Lies, damned lies and statistics: adoption of ITIL 2007-08-31 0
The IRS should be locked up 2008-09-14 0
ITSM Portal 2009-09-30 0
The value and ROI of ITIL? It is not what you may think. 2011-11-05 0
Social media discourse degenerates 2015-07-01 0
Sorry for any inconvenience 2007-05-26 0
How the ITIL Qualifications Board is made up and how to be on it 2008-07-15 0
The mad competitive scramble 2013-03-21 0
ITIL is the hitchhiker's guide, COBIT is the encyclopaedia 2007-12-07 0
How to dominate the itSMF Board. Perks for the Global Members 2009-12-10 0
Governors govern 2012-06-04 0
itSMF USA board election irregularities: the IT Skeptic unlocks the original posts 2007-07-25 0
Plaxo as malware 2008-08-19 0
ITIL configuration guinea pig wanted 2011-02-02 0
COBIT 5: muddying governance and management 2011-07-31 0
Release management: landing airplanes 2014-10-16 0
See the IT Skeptic at bITa USA 2007 Conference in Boston, May 21-22 2007-04-25 0
Am I wrong about CMDB? 2008-06-16 0
Obtaining the ITIL V3 Foundation syllabus 2009-05-06 0
ITIL exam transparency 2010-12-01 0
#SMFlashbook My top tip for building a service catalogue 2013-10-25 0
The madness mounts. When will the CMDB reality check come? 2006-10-29 0
How to win your ITIL business case 2008-06-15 0
Do we have two flavours of ITIL now? The plot to end ITIL V2 2009-04-13 0
One reason why OGC has to make some serious money out of ITIL and PRINCE2 2010-06-01 0
User self-help - a skeptical view 2012-02-12 0
ISACA Bylaws change 2015 2015-06-03 0
Dirty deeds done dirt cheap. More on ITIL V3 discounting and how TSO screws itSMFI screws local itSMF... 2007-06-21 0
Foundation is the ONLY V3 exam that is going to be on Prometric 2008-08-10 0
Questioning the tenets of ITIL 2011-05-01 0
Here comes China 2014-08-20 0
Controlling Application Development 2008-05-27 0
BOK revisions breaking out all over: PMBOK 4th Edition 2009-04-14 0
Public service 2010-09-29 0
The Chicken ITles are at work on IT project success rates 2014-08-15 0
Is ITIL Dead in the Water? 2006-07-29 0
The future of IT is Governance, Service and Assurance: The Seventh Vision revised 2008-03-29 0
ITIL V3 Incident Definition: Camels and Committees 2009-02-11 0
CMDB music to my ears 2010-03-23 0
"IT has no respect for nor understanding of customers and users" 2008-06-20 0
Sizzling criticism of the ITIL Version 3 Foundation exam 2007-10-14 0
The Folly of the Crowd 2008-10-09 0
Merry Christmas, ITIL works! 2009-12-24 0
ITIL Demand Management misunderstood 2011-07-17 0
The one top tip for IT operations and support: Checklists 2014-03-07 0
SLAs are not as widely applicable as ITIL would have us believe. The Catalog is. 2006-12-28 0