Directory of blog entries

Title Date Created Hits todaysort icon
Changes to user interface 2014-09-17 0
Prince2 2009 plus ça change, plus c'est la même chose 2009-05-02 0
Internet I gave you all the best years of my life 2010-11-25 0
AXELOS are on a roll with ITIL and PRINCE2 2013-10-09 0
How to contribute to ITIL 2006-10-28 0
Pulling apart the IT Skeptic 2009-02-27 0
Why ask the doctor when the other kids know the cure? 2010-05-28 0
A quest for a unified theory of IT management is not a flag of ITSM surrender 2013-02-10 0
Five reasons ITIL Version 3 is not "Best Practice" 2007-11-29 0
6 years old and still growing 2012-05-16 0
I saw it on a computer so it must be true 2007-07-24 0
Interfacing Technologies - the miracle fix to the ITIL problem 2008-08-18 0
An ITSM Expert needs more than ITIL 2009-08-29 0
Trolls I have known 2013-06-29 0
NASA employs ITIL to provide fully automated lights-out IT operations for all future space missions 2008-04-01 0
The ITIL Experience is subjective 2010-11-02 0
The IT Skeptic's ITIL Pipe has been rebored 2008-09-27 0
Microsoft make an even broader patent claim on CMDB 2009-11-04 0
ITIL doesn't add overhead 2012-02-06 0
Things ITSM consultants hear 2015-05-25 0
a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research 2008-08-14 0
Why are the analysts dumping IT Service Desk 2011-04-20 0
Dont blame the tool: squeeze the asset, fix the behaviour 2014-10-06 0
An apology to the OGC, the itSMF and the ITIL community from the IT Skeptic 2007-02-26 0
The ITIL portal was originally going to be free 2009-05-04 0
Hear and meet the IT Skeptic 2012-08-27 0
Google Trends is always interesting 2008-09-24 0
The IT Skeptic welcomes the ITIL Wizard to the blog 2009-09-28 0
ITIL training fun and games at itSMFUK conference - and an end to competition? 2011-11-02 0
everything the IT Skeptic can find out about ITIL Version 3 on one page 2007-05-22 0
Confusion between CMDB and Configuration Management 2008-08-06 0
itSMF communications 2014-03-04 0
What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this? 2006-12-22 0
ITIL is not alone 2009-03-26 0
ITIL according to Sarah Palin 2010-07-27 0
A cool look at ITIL 2006-05-15 0
Confusion around Best Practice in ITIL - Foundation exams questions unfair 2009-08-30 0
Imitation is the sincerest form of flattery 2011-10-08 0
That which cannot be measured... 2014-09-26 0
The IT Skeptic is away 2007-04-13 0
The community must police digital theft on the internet 2008-06-15 0
BMC are ahead of their competitors in ITIL compliance 2009-05-06 0
EasyVista HIGH danger Crap Factoid alert 2010-11-30 0
a more skeptical attitude toward IT is the right one to have 2006-10-29 0
COBIT5 2012-08-08 0
What will affect the service desk over the next three years 2013-02-24 0
Is ITIL Version 3 "Strategy Generation" a mystery process? 2007-12-04 0
ITSM Watch reaches new skeptical heights on CMDB 2008-10-28 0
Governance support 2009-12-09 0
Service catalogue and request catalogue 2016-05-09 0
Advertising to the itSMF keyword 2008-08-18 0
What is a service desk? 2013-12-16 0
Our domain name is changing 2006-07-22 0
Who now controls ITIL? 2009-05-25 0
TFT12 virtual ITSM conference 2012-12-08 0
In 2008, do you want this blog to continue to report on Service Management politics, scandals and dirty deeds? 2008-02-10 0
See you in South East Asia 2008-09-27 0
The future of IT management 2012-02-07 0
Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress 2007-06-21 0
SLAs that promise a resolution time are like firemen promising to put a fire out 2008-08-17 0
ITIL is the dominant language of ITSM 2014-07-06 0
What matters 2009-04-14 0
Getting IT development to support production - a people problem 2011-03-03 0
Hear the The IT Skeptic speak about Standard+Case on an exciting new 24 hour world-wide online conference 2012-09-04 0
Lies, damned lies and statistics: adoption of ITIL 2007-08-31 0
The IRS should be locked up 2008-09-14 0
ITSM Portal 2009-09-30 0
The value and ROI of ITIL? It is not what you may think. 2011-11-05 0
Social media discourse degenerates 2015-07-01 0
Sorry for any inconvenience 2007-05-26 0
How the ITIL Qualifications Board is made up and how to be on it 2008-07-15 0
A review of The CMDB Imperative 2010-08-06 0
Binder-chuckers 2011-02-10 0
The future of itSMF International 2014-03-04 0
You don't need a weatherman... watch everyone scramble aboard ISO20000 2006-12-25 0
OGC rebranding comes apart, so to speak 2008-05-09 0
ITIL Software Endorsement Scheme dropped on an unsuspecting public 2009-03-26 0
Is ITIL another Y2K? 2006-05-17 0
The CMDB Federation is a brilliant piece of vendor marketing smokescreen 2009-01-15 0
ITIL configuration guinea pig wanted 2011-02-02 0
Release management: landing airplanes 2014-10-16 0
See the IT Skeptic at bITa USA 2007 Conference in Boston, May 21-22 2007-04-25 0
#SMFlashbook My top tip for building a service catalogue 2013-10-25 0
The madness mounts. When will the CMDB reality check come? 2006-10-29 0
How to win your ITIL business case 2008-06-15 0
Do we have two flavours of ITIL now? The plot to end ITIL V2 2009-04-13 0
ITIL is the hitchhiker's guide, COBIT is the encyclopaedia 2007-12-07 0
Limiting the Crowd to their own time at their own expense: the open community's distate for commerce 2008-11-11 0
How to dominate the itSMF Board. Perks for the Global Members 2009-12-10 0
itSMF USA board election irregularities: the IT Skeptic unlocks the original posts 2007-07-25 0
Plaxo as malware 2008-08-19 0
BOK revisions breaking out all over: PMBOK 4th Edition 2009-04-14 0
Public service 2010-09-29 0
CMDB music to my ears 2010-03-23 0
The Folly of the Crowd 2008-10-09 0
User self-help - a skeptical view 2012-02-12 0
Dirty deeds done dirt cheap. More on ITIL V3 discounting and how TSO screws itSMFI screws local itSMF... 2007-06-21 0
Foundation is the ONLY V3 exam that is going to be on Prometric 2008-08-10 0
Configuration Management is a process not a thing 2010-10-24 0
Questioning the tenets of ITIL 2011-05-01 0
The IT Skeptic defends his anonymity 2007-02-28 0
Controlling Application Development 2008-05-27 0
Shock horror: the IT Skeptic endorses a technology - service catalogue 2010-02-01 0
Book(s) review: the Key Element Guides 2010-11-28 0
New LinkedIn group for Owning ITIL 2009-09-30 0
Botchagalupe is a devops believer 2011-11-06 0
Copyright issues when using ITIL at the coalface 2015-05-05 0
IT Skeptic Version 3 Refresh 2007-05-30 0
ITIL is a useful reference model but not an implementation model 2008-06-15 0
The War for Plain English 2009-05-04 0
Rant vs counter-rant: the ITIL V3 Certification Scheme 2010-07-27 0
A bulletin from the castle 2013-05-13 0
Beyond the 7-minute attention span: getting management interested in ITIL (or anything) 2008-02-11 0
IT project portfolios are bursting while BAU crumbles! 2010-10-11 0
Privacy is not dead, just becoming impossible 2011-08-07 0
Suggestions for RealIT Radio 2014-10-04 0
The way OGC and APMG stand back without any response is completely unacceptable 2007-04-30 0
Sorry about the outages over the last 24 hours 2008-06-19 0
Excellent analysis of how software vendors violate the customer relationship 2009-05-06 0
CMDB is crazy talk 2010-12-19 0
Runaway emotion 2013-11-14 0
ITIL reduces costs by up to 48% - another crap factoid to beware of 2006-11-01 0
Big Uncle: benevolent security. The positive side of the loss of privacy 2008-04-13 0
Ensuring the service catalogue gets used 2010-06-02 0
Welcome to the Web Wide World 2013-03-07 0
itSMF International launch an online discussion forum. 2007-12-12 0
Where does continual service improvement end? An important ITIL question 2008-11-18 0
The IT Skeptic Awards for 2009 2009-12-31 0
ITIL Version 2.5: Will we see hybrids? 2007-07-26 0
How to refer to the ITIL V3 books online for free 2008-08-19 0
Why IT projects fail: underspend 2010-10-04 0
The users who don't like IT 2013-08-01 0
VOIP and the anti-competitive behaviours that would logically induce in a telco 2006-08-02 0
The IT Skeptic's New Year Awards for 2012 2013-01-01 0
No such thing as Root Cause 2015-07-09 0
Announcing the IT Skeptic's BOKKED: the Body of Knowledge Known Error Database, for ITIL et al 2007-06-22 0
The IT Skeptic celebrates five years of blogging 2011-05-21 0
Somebody help me: what is the point of standalone CMDB tools? 2007-03-05 0
Porter quotes 2008-08-26 0
Terminological debasement: a committee becomes a board 2009-01-21 0
Why process maturity is a useless metric for ITSM improvement 2012-09-30 0
The IT Skeptic blog is about debating ideas not personalities 2007-09-01 0
The Julie Linden saga draws to a close 2009-10-02 0
BoK Bloat 2011-11-22 0
the internet fosters madness 2015-05-01 0
The little spot of bother at the itSMF USA 2007-05-31 0
The culture of acquisitions 2008-07-17 0
These are the people who give ITIL a bad name 2014-03-12 0
Another ITIL compliance howler, this one from CA 2006-12-31 0
The Queen of ITIL 2008-06-09 0