Directory of blog entries

Title Date Created Hits todaysort icon
itSMF governance 2011-07-30 0
Changes to user interface 2014-09-17 0
email is not communication 2008-06-25 0
Internet I gave you all the best years of my life 2010-11-25 0
AXELOS are on a roll with ITIL and PRINCE2 2013-10-09 0
How to contribute to ITIL 2006-10-28 0
Pulling apart the IT Skeptic 2009-02-27 0
Why ask the doctor when the other kids know the cure? 2010-05-28 0
ITIL intellectual property 2009-12-09 0
6 years old and still growing 2012-05-16 0
Vendors involved in itSMF: good for ITIL or not? 2008-05-26 0
The book Owning ITIL is now available on Kindle 2010-09-13 0
Trolls I have known 2013-06-29 0
IBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk 2006-07-17 0
Community, Activity, Environment 2009-02-18 0
The ITIL Experience is subjective 2010-11-02 0
For those who have NOT yet bought the IT Skeptic's book Introduction to Real ITSM, why not? 2009-03-11 0
Microsoft make an even broader patent claim on CMDB 2009-11-04 0
Things ITSM consultants hear 2015-05-25 0
is TSO undercutting itSMF for book sales of ITIL Version 3? 2007-06-20 0
a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research 2008-08-14 0
CMDB federation - making a dead elephant dance 2009-07-29 0
Why are the analysts dumping IT Service Desk 2011-04-20 0
Dont blame the tool: squeeze the asset, fix the behaviour 2014-10-06 0
IT Skeptic site worth assessed 2009-02-06 0
The Official Introduction to the ITIL Service Lifecycle shipping as planned 2007-08-30 0
Confusion between CMDB and Configuration Management 2008-08-06 0
Proliferation of ITIL V3 introductions and pocketbooks 2009-10-22 0
itSMF communications 2014-03-04 0
New subscription system for the IT Skeptic website 2008-05-09 0
ITIL according to Sarah Palin 2010-07-27 0
Advertising to the itSMF keyword 2008-08-18 0
Confusion around Best Practice in ITIL - Foundation exams questions unfair 2009-08-30 0
Imitation is the sincerest form of flattery 2011-10-08 0
That which cannot be measured... 2014-09-26 0
The IT Skeptic is away 2007-04-13 0
The community must police digital theft on the internet 2008-06-15 0
ITSM Watch reaches new skeptical heights on CMDB 2008-10-28 0
Governance support 2009-12-09 0
Our domain name is changing 2006-07-22 0
TFT12 virtual ITSM conference 2012-12-08 0
Don't swim against the tide: ten alternatives to itSMF for ITIL practitioners 2007-10-12 0
Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress 2007-06-21 0
Ructions in Castle ITIL over Licensed Software Assessors for the ITIL Software Scheme? 2011-04-29 0
Is ITIL another Y2K? 2006-05-17 0
The CMDB Federation is a brilliant piece of vendor marketing smokescreen 2009-01-15 0
Just a minute 2008-08-25 0
Lies, damned lies and statistics: adoption of ITIL 2007-08-31 0
The IRS should be locked up 2008-09-14 0
ITSM Portal 2009-09-30 0
The value and ROI of ITIL? It is not what you may think. 2011-11-05 0
Sorry for any inconvenience 2007-05-26 0
How the ITIL Qualifications Board is made up and how to be on it 2008-07-15 0
You don't need a weatherman... watch everyone scramble aboard ISO20000 2006-12-25 0
ITIL Software Endorsement Scheme dropped on an unsuspecting public 2009-03-26 0
ITIL, Prince2, Capita and the Cabinet Office - in the dark 2013-05-09 0
ITIL configuration guinea pig wanted 2011-02-02 0
Release management: landing airplanes 2014-10-16 0
See the IT Skeptic at bITa USA 2007 Conference in Boston, May 21-22 2007-04-25 0
Am I wrong about CMDB? 2008-06-16 0
Obtaining the ITIL V3 Foundation syllabus 2009-05-06 0
ITIL exam transparency 2010-12-01 0
One reason why OGC has to make some serious money out of ITIL and PRINCE2 2010-06-01 0
The mad competitive scramble 2013-03-21 0
Limiting the Crowd to their own time at their own expense: the open community's distate for commerce 2008-11-11 0
How to dominate the itSMF Board. Perks for the Global Members 2009-12-10 0
The IT Skeptic defends his anonymity 2007-02-28 0
Is ITIL Dead in the Water? 2006-07-29 0
CMDB music to my ears 2010-03-23 0
How prescient is Ray Kurzweil and how useful are his predictions? 2012-12-27 0
In my organisation (or my client's organisation) our schedule of change is called 2009-09-21 0
The Folly of the Crowd 2008-10-09 0
Merry Christmas, ITIL works! 2009-12-24 0
ISACA Bylaws change 2015 2015-06-03 0
Dirty deeds done dirt cheap. More on ITIL V3 discounting and how TSO screws itSMFI screws local itSMF... 2007-06-21 0
Configuration Management is a process not a thing 2010-10-24 0
Here comes China 2014-08-20 0
How is ITIL Live doing? 2009-01-05 0
IT Skeptic Version 3 Refresh 2007-05-30 0
ITIL v3 closer to the real world? No way 2008-07-30 0
the relative cost of itSMF conferences 2009-06-19 0
Rant vs counter-rant: the ITIL V3 Certification Scheme 2010-07-27 0
The IT Skeptic's tenth birthday post: on Optimism 2016-05-18 0
IT project portfolios are bursting while BAU crumbles! 2010-10-11 0
Privacy is not dead, just becoming impossible 2011-08-07 0
Suggestions for RealIT Radio 2014-10-04 0
Excellent analysis of how software vendors violate the customer relationship 2009-05-06 0
Runaway emotion 2013-11-14 0
ITIL reduces costs by up to 48% - another crap factoid to beware of 2006-11-01 0
Big Uncle: benevolent security. The positive side of the loss of privacy 2008-04-13 0
Welcome to the Web Wide World 2013-03-07 0
Where does continual service improvement end? An important ITIL question 2008-11-18 0
IT: to protect and serve 2012-06-08 0
Porter quotes 2008-08-26 0
Why IT projects fail: underspend 2010-10-04 0
The users who don't like IT 2013-08-01 0
VOIP and the anti-competitive behaviours that would logically induce in a telco 2006-08-02 0
DNS problem fixed on www.itskeptic.org 2008-03-31 0
How does IT survive with no policy framework? 2010-03-23 0
Overcoming the Folly of the Crowd 2008-10-15 0
Announcing the IT Skeptic's BOKKED: the Body of Knowledge Known Error Database, for ITIL et al 2007-06-22 0
ITIL V3 Business Service Catalogue and Technical Service Catalogue are different views of the same services 2010-01-06 0
Why does IT have to do the business's job? 2010-02-25 0
Trevor reads a dump over the phone 2010-10-07 0
hey all you nerds in itSM 2008-09-15 0
BoK Bloat 2011-11-22 0
the internet fosters madness 2015-05-01 0
The little spot of bother at the itSMF USA 2007-05-31 0
Are training providers experiencing a drop in certification pass rates since ITIL V3 Foundation syllabus was revised? 2009-06-20 0
These are the people who give ITIL a bad name 2014-03-12 0
Another ITIL compliance howler, this one from CA 2006-12-31 0
The Queen of ITIL 2008-06-09 0
Conflicting principles 2016-06-08 0
Eating the ITIL elephant one leg at a time 2012-04-05 0
Results of the IT Skeptic's poll on ISO20000 activity levels 2008-06-21 0
SLAs undermine business alignment 2006-11-12 0
COBIT5 another step closer... to ITIL 2010-06-03 0
Vendor etiquette in the webiverse 2013-03-12 0
itSMF USA sure is ITIL-centric 2009-12-27 0
NEW! Announcing the newsletter of the IT Skeptic: The Skeptical Informer™ 2007-03-06 0
APMG accredited ITIL examination institute Peoplecert copying intellectual property? 2010-10-20 0
Living without CMDB 2006-08-05 0
How long will the IT recession last? 2009-03-16 0
COBIT 5 draft Design document available for public comment 2010-03-23 0
The services CATALOGUED (not just mentioned) in ITIL Tech Service Catalogue are the same as those in the Business SC 2010-05-03 0
Results of itSMF International Board election 2007-10-18 0
The importance of IT drills to enhance performance 2010-09-13 0
Just who are ITIL V3 certification and accreditation for? 2012-05-02 0
Service Management is real 2006-05-23 0
The IT Skeptic at work 2010-02-02 0
The computer that sang to its operators 2008-08-28 0
A Brief Review of Creating and Driving Service Excellence 2011-11-30 0
The itSMF does not exists to represent the interests of its members - they say so themselves 2007-06-01 0
Announcing the Inaugural IT Skeptic Awards for 2006 2007-01-01 0
Manipulating open content to commercial ends on Wikipedia - the ITIL entry 2009-05-18 0
Keep the vendors and tech geeks away from business automation 2010-07-30 0
A word about photos 2011-08-27 0
Announcing the IT Skeptic's ITIL Pipe - an ITIL newsfeed 2007-05-02 0
Something itSMFUSA seems to do well 2008-07-07 0
Third Anniversary of The IT Skeptic 2009-05-16 0
Join the IT Skeptic in a twitterchat and webinar on service catalogues 2013-11-05 0
Ask your vendor what they mean by ITIL compliant 2006-11-17 0
Big Uncle: what is “normal” privacy? 2008-04-14 0
Doubting that automation really reduces errors 2010-06-08 0
Skep Chat 2013/3/13 - come hangout with the IT Skeptic 2013-03-13 0
Another chance to meet the IT Skeptic 2008-05-30 0
10 Things I don't get either 2009-04-18 0
What is it about that lighthouse? 2013-09-10 0
ITIL's CMDB can't be done, no-how 2006-08-06 0
ITIL V3 Key Element Guides now available 2008-04-01 0