Directory of blog entries

Title Date Created Hits todaysort icon
An ITSM Expert needs more than ITIL 2009-08-29 0
email is not communication 2008-06-25 0
Internet I gave you all the best years of my life 2010-11-25 0
An interesting tale of ITIL trademarks 2015-06-06 0
is TSO undercutting itSMF for book sales of ITIL Version 3? 2007-06-20 0
Why are the analysts dumping IT Service Desk 2011-04-20 0
An apology to the OGC, the itSMF and the ITIL community from the IT Skeptic 2007-02-26 0
IBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk 2006-07-17 0
Community, Activity, Environment 2009-02-18 0
itSMF communications 2014-03-04 0
What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this? 2006-12-22 0
New subscription system for the IT Skeptic website 2008-05-09 0
IT Skeptic site worth assessed 2009-02-06 0
The lizard brain 2017-02-07 0
DevOps offers hope for the future of IT 2017-11-16 0
The ERP for IT fallacy 2012-12-13 0
Who cares who owns ITIL and PRINCE2 2013-11-02 0
Blog SLA change and service interruption 2009-02-27 0
COBIT5 2012-08-08 0
The future of IT management 2012-02-07 0
Someone should tell the OGC and TSO bookshops about the ITIL Refresh 2007-02-27 0
Our domain name is changing 2006-07-22 0
Don't swim against the tide: ten alternatives to itSMF for ITIL practitioners 2007-10-12 0
The IRS should be locked up 2008-09-14 0
The mad competitive scramble 2013-03-21 0
Limiting the Crowd to their own time at their own expense: the open community's distate for commerce 2008-11-11 0
How to dominate the itSMF Board. Perks for the Global Members 2009-12-10 0
Plaxo as malware 2008-08-19 0
ITIL configuration guinea pig wanted 2011-02-02 0
See the IT Skeptic at bITa USA 2007 Conference in Boston, May 21-22 2007-04-25 0
Configuration Management is a process not a thing 2010-10-24 0
The IT Skeptic defends his anonymity 2007-02-28 0
The Chicken ITles are at work on IT project success rates 2014-08-15 0
Is ITIL Dead in the Water? 2006-07-29 0
DevOps represents the emergence of systems thinking in IT 2017-04-28 0
The Folly of the Crowd 2008-10-09 0
Shock horror: the IT Skeptic endorses a technology - service catalogue 2010-02-01 0
Visions of the Future of ITIL: the IT Swami's Seventh and Final Vision 2007-09-01 0
New LinkedIn group for Owning ITIL 2009-09-30 0
ITIL v3 closer to the real world? No way 2008-07-30 0
Welcome to the Web Wide World 2013-03-07 0
IT: to protect and serve 2012-06-08 0
How to refer to the ITIL V3 books online for free 2008-08-19 0
Suggestions for RealIT Radio 2014-10-04 0
Runaway emotion 2013-11-14 0
Big Uncle: benevolent security. The positive side of the loss of privacy 2008-04-13 0
The Rise of Governance and Assurance 2009-03-02 0
The IT Skeptic celebrates five years of blogging 2011-05-21 0
ITIL3 is on the way to being a fully-fledged fad 2007-10-16 0
Overcoming the Folly of the Crowd 2008-10-15 0
Why does IT have to do the business's job? 2010-02-25 0
Why process maturity is a useless metric for ITSM improvement 2012-09-30 0
hey all you nerds in itSM 2008-09-15 0
Copyright issues when using ITIL at the coalface 2015-05-05 0
The culture of acquisitions 2008-07-17 0
Vendor etiquette in the webiverse 2013-03-12 0
Big Uncle: looking for the needle in the security data haystack 2008-04-26 0
How to find free ITIL V3 Foundation training 2009-07-30 0
Making fun of Customer First 2014-07-09 0
For those who have NOT yet bought the IT Skeptic's book Introduction to Real ITSM, why not? 2009-03-11 0
Season's greetings 2012-12-29 0
Announcing the Inaugural IT Skeptic Awards for 2006 2007-01-01 0
The itSMF does not exists to represent the interests of its members - they say so themselves 2007-06-01 0
Skep Chat 2013/3/13 - come hangout with the IT Skeptic 2013-03-13 0
IT Skeptic competition 2008-11-04 0
So you would like to be an itSMF International Global Member 2009-12-14 0
ITIL V3 core books - the IT Skeptic's impressions 2009-05-18 0
What is it about that lighthouse? 2013-09-10 0
Regarding the new IT Skeptic colour scheme I ... 2009-04-25 0
Do you need to do ITIL? Wrong question 2008-10-03 0
Do we have to do ITIL to do Service Management? 2008-09-16 0
Just a minute 2008-08-25 0
Use SLA response metrics that matter 2008-09-16 0
itSMF UK CEO discusses itSMF on the IT Skeptic's blog - come read and participate 2007-06-03 0
CMDB: what does it really mean 2011-01-12 0
Where's the COBIT 5 training? 2013-03-13 0
ITSM introductory videos 2012-06-17 0
Visions of the Future of ITIL: Second Vision 2007-08-03 0
Big Brother vs. Big Uncle; the opposing sides of the loss of privacy to security systems 2008-04-15 0
Jedi Problem Management 2012-03-12 0
In my organisation (or my client's organisation) our schedule of change is called 2009-09-21 0
Operational Readiness 2011-05-05 0
IT service build is not a factory 2014-08-01 0
itSMF predicts competition to ITIL 2007-01-09 0
Thanksgiving 2011-11-23 0
Second Life 2008-11-06 0
Do we overcook services? ITIL out of line 2009-12-20 0
Get out of the way 2016-09-28 0
Darwin doesnt justify change 2015-03-19 0
Who are the mysterious ITIL Qualifications Board? 2008-07-10 0
EXIN exam delays 2009-05-21 0
Big Uncle: ceding privacy for security in our daily lives 2008-04-20 0
On account of the economy 2009-11-16 0
revisiting agile CSI 2014-07-30 0
CIO Asia magazine criticises the IT Skeptic's comments 2007-03-12 0
Improving ITIL V3 graphics 2009-04-20 0
Real ITSM released in Russian 2010-04-05 0
ISACA appoints Australian president 2013-01-02 0
Waiting for ITIL3 training may not have been the right decision 2007-10-23 0
ITILearner 2008-05-14 0
Trevor reads a dump over the phone 2010-10-07 0
Do you know what value the business wants? 2008-09-18 0
Why IT books need to be different 2012-01-06 0
What use is Passing Your ITIL Foundation Exam now? 2009-06-17 0
Choose your Major Incident Manager for who they are not what they are 2010-06-13 0
CODE RED EXTREME Crap factoid Alert "ITIL as a service" from IBM and Sunview 2012-06-25 0
ITIL Alligators 2009-09-15 0
OGC Change Log for errors in ITIL, Prince2, M-o-R etc 2008-07-10 0
a lot of motherhood considerations presented as a model 2006-11-19 0
Big Uncle: the total lack of privacy in electronic communications 2008-04-29 0
Irrational exuberance in the IT industry: CMDB is going nuts 2007-03-14 0
Don't fall for the demo: an asset database with bells and whistles is not a CMDB 2006-08-13 0
The IT Skeptic's Solid Gold Hits, Volume 1 - selected quotes 2008-04-04 0
Interpreting COBIT licensing 2013-01-07 0
Important ITIL certification news: APMG's accreditation by UKAS has been suspended 2007-10-25 0
itSMF USA Board Election 2008-09-30 0
Free ICT Governance collection of articles for download 2008-05-17 0
The computer that sang to its operators 2008-08-28 0
HP cuts 24,600 over three years - there's a way to boost morale and customer focus 2008-09-16 0
One more for the Links page 2008-07-18 0
ITIL V3 one year on 2008-11-23 0
Remedyforce crap factoid alert 2012-10-06 0
OGC revising ITIL again 2009-09-11 0
Tipu: continual service improvement as a real approach to ITSM 2011-09-14 0
Wow! the IT Skeptic now available as podcasts! 2006-11-25 0
Big uncle: policies and controls for security systems 2008-05-07 0
Vendors should get a vote too? What do you think? 2007-03-14 0
All five IT Skeptic books available on Amazon 2009-04-21 0
This blog is not a guerilla marketing ploy 2006-08-15 0
What does the term "IT Service Management" mean to you? 2011-04-28 0
ITIL's value statement to the business 2007-10-25 0
The IT Skeptic has banned Bloglines crawlers 2007-02-04 0
news of IT's death is greatly exaggerated 2013-06-20 0
Why chase Best Practice? 2006-06-01 0
Imagine using the internet as knowledge 2012-11-17 0
The blogging bubble 2008-01-20 0
Merry Christmas from the IT Skeptic 2013-12-25 0
itSMF Communications 2012-03-20 0
EMA CMDB research: where's the wave? 2008-08-24 0
Citizens unite! Assert your right to call the latest version of ITIL what you like: 2011-08-18 0
Just how awesome is Net Promoter 2013-01-10 0
For users of the IT Skeptic's podcasts: I find the podcasts' style/delivery ... 2007-03-05 0
CMDB is like a linked digital phonebook, and just as pointless for most 2011-09-22 0
Recent articles by the IT Skeptic 2008-04-12 0
Excellent ITIL V2 and V3 certification training credits calculator 2008-10-10 0
Terminological debasement 2012-07-26 0
Rediscovering the Big Iron 2007-03-23 0
The key to living without CMDB is process maturity level 2006-08-25 0
Are you being paid to read this blog? 2011-09-18 0
ISO/IEC 20000 as a mandatory requirement 2009-02-19 0