Directory of blog entries

Title Date Createdsort icon Hits today
What do all the sites without a CMDB do? 2008-09-10 4
The chair 2008-09-11 2
Solid Harmony: mentions of PRINCE2 in ITIL V3 2008-09-12 4
Why is Project Management almost invisible in ITIL V3? 2008-09-12 9
The IRS should be locked up 2008-09-14 1
COBIT rivals ITIL 2008-09-15 6
hey all you nerds in itSM 2008-09-15 2
Microsoft ups the ante on ITIL by releasing MOF into the public domain 2008-09-16 5
Do we have to do ITIL to do Service Management? 2008-09-16 6
Use SLA response metrics that matter 2008-09-16 1
For your organisation (or client) do you think "IT is unable to specify the Value required by the business"? 2008-09-16 0
HP cuts 24,600 over three years - there's a way to boost morale and customer focus 2008-09-16 2
Do you know what value the business wants? 2008-09-18 2
Green IT: dolphin-free computing 2008-09-18 2
Bill the IT guy 2008-09-19 0
Public review of the ITIL V3 Foundation Syllabus: who knew? 2008-09-21 3
Clever marketing 2008-09-21 1
Google Trends is always interesting 2008-09-24 2
ITIL V3 Live is ... still coming, and VERY expensive 2008-09-24 6
Blogs at 10 paces as ITIL service catalogue vendors shoot it out on the web 2008-09-24 4
ITIL snake oil 2008-09-25 4
The IT Skeptic's ITIL Pipe has been rebored 2008-09-27 2
See you in South East Asia 2008-09-27 4
Open source systems management tools: an informal directory 2008-09-30 3
Considering ITIL? Ignore ROI that other organisations have achieved 2008-09-30 1
itSMF USA Board Election 2008-09-30 2
Do you need to do ITIL? Wrong question 2008-10-03 2
My kind of CMDB 2008-10-09 1
The Folly of the Crowd 2008-10-09 2
There is no such thing as ITIL NON-compliant software tools 2008-10-09 3
Excellent ITIL V2 and V3 certification training credits calculator 2008-10-10 1
Thoughts on itSMF Singapore conference 2008-10-14 4
Overcoming the Folly of the Crowd 2008-10-15 1
EXIN runs a poll on the future of ITIL V2 2008-10-20 3
The IT Skeptic rates five pineapples 2008-10-20 3
ITIL V3 love takes time 2008-10-20 4
ITIL V3 Certification via online training is back on again 2008-10-20 5
COBIT Certified Service Manager: a cat amongst the ITIL pigeons 2008-10-21 2
Recession Recession Recession Recession Recession Recession Recession Recession 2008-10-22 2
ITSM is over half a million people 2008-10-22 2
Crap Factoid Alert: one third of sites have completed a CMDB 2008-10-23 0
What's wrong with multichoice exams for ITIL V3? 2008-10-28 3
ITSM Watch reaches new skeptical heights on CMDB 2008-10-28 0
5 questions for John M. Willis 2008-10-29 1
Those who would promote CMDB should promote CMDB 2008-10-29 5
On demand CMDB 2008-11-03 2
IT Skeptic competition 2008-11-04 1
Second Life 2008-11-06 2
The twittering classes 2008-11-08 4
Limiting the Crowd to their own time at their own expense: the open community's distate for commerce 2008-11-11 1
In ITIL, an SLA is a set of SLTs 2008-11-12 5
Where does continual service improvement end? An important ITIL question 2008-11-18 1
Special price for you my friend 2008-11-21 2
ITIL V3 one year on 2008-11-23 1
The IT Skeptic's Rogues Gallery 2008-11-23 11
repeatable process 2008-11-26 7
Crap Factoid Alerts: Strong Commitment to ITIL3, 72% trained, 94% planning, 89% predictable costs.... 2008-11-27 0
Real ITSM user priority 2008-12-01 2
Setting the target goal for service management initiatives 2008-12-04 1
itSMF International website adrift 2008-12-07 4
Deming cycle diagram the wrong way round 2008-12-08 9
Windows Vista - the sick slug 2008-12-09 4
APMG has our full support 2008-12-09 3
The Microsoft evil genius of docx format 2008-12-14 4
Simple useful rules for defining Configuration Items 2008-12-17 9
comment spammers 2008-12-18 3
Batten down the hatches 2008-12-18 3
Un-Common Language 2008-12-19 1
Bill the IT Guy Part 2 2008-12-21 1
Dead cat syndrome 2008-12-23 7
Merry Christmas 2008-12-24 1
ITIL V3 Foundations effectively put on hold until May 2009? 2008-12-30 3
The IT Skeptic Awards for 2008 2009-01-01 0
How is ITIL Live doing? 2009-01-05 5
The Pillars of ITIL 2009-01-09 3
The CMDB Federation is a brilliant piece of vendor marketing smokescreen 2009-01-15 5
ITIL Prime 2009-01-19 4
Crap Factoid Alert 370 percent ROI from ITSM 2009-01-20 0
Terminological debasement: a committee becomes a board 2009-01-21 2
The IT Swami's Predictions for 2009 and ITSM in Recession 2009-01-25 4
Delivery of COBIT User's Guide for Service Managers is slipping waiting on ITIL approval? 2009-01-31 3
The itSMF website misses basic information 2009-02-03 4
IT Skeptic site worth assessed 2009-02-06 1
Great insights into process 2009-02-07 1
The IT Skeptic reviews ITIL V3 book "Service Strategy" 2009-02-08 6
Another blog to watch is Platen - where technology meets common sense 2009-02-09 1
On-Demand CMDB reprise 2009-02-09 5
ITIL V3 Incident Definition: Camels and Committees 2009-02-11 11
A list of Request Classes to help out ITIL 2009-02-15 13
What Microsoft are really up to with Vista?? 2009-02-16 2
People, Practices, Things 2009-02-18 4
Community, Activity, Environment 2009-02-18 5
Hurry for your ITIL V3 Expert certification 2009-02-19 3
ISO/IEC 20000 as a mandatory requirement 2009-02-19 0
itSMF International needs to unite the ITIL community 2009-02-20 4
The rules of ITIL V3 certification and training 2009-02-20 4
Not a review of Cult of the Amateur 2009-02-23 8
Nicholas Carr and the demise of journalism 2009-02-23 1
Real ITSM group on LinkedIn 2009-02-24 2
How much good user feedback is lost by the Service Desk? 2009-02-25 2
Beetil: a new entrant in the ITSM/ITIL SaaS tools market 2009-02-27 2
Pulling apart the IT Skeptic 2009-02-27 4
Contingency planning 2009-02-27 1
Blog SLA change and service interruption 2009-02-27 3
Incidents overwhelm problems 2009-03-01 4
The Rise of Governance and Assurance 2009-03-02 4
CMDBf ...um...explained 2009-03-05 3
The ITIL V3 indexes 2009-03-08 1
The word all consultants and writers should avoid: "must" 2009-03-11 3
What should IT call the Rest Of The Business? 2009-03-11 3
For those who have NOT yet bought the IT Skeptic's book Introduction to Real ITSM, why not? 2009-03-11 2
ABC Cafeterias 2009-03-12 3
Updated terms and conditions for this site 2009-03-13 3
ITIL 101 for software vendors 2009-03-13 5
How long will the IT recession last? 2009-03-16 6
Dreaming on a cloud - migration as an obstacle to cloud computing: an IT Skeptic Special Report 2009-03-18 8
The IT Skeptic podcasts 2009-03-18 1
A new ITIL V3 online product changes the game 2009-03-18 6
McKinsey on how CIOs should think about business value 2009-03-19 3
Should you spend the money on ITIL V3 certification? 2009-03-21 3
dev2ops blog 2009-03-21 3
The IT Skeptic Looks at ITIL V2 and V3 CMDB 2009-03-22 3
Open Source is political: Blows Against The Empire 2009-03-23 2
ITIL is not alone 2009-03-26 3
ITIL Software Endorsement Scheme dropped on an unsuspecting public 2009-03-26 6
Why do we waste money training people in ITIL? Just More Crap 2009-03-28 4
Awful support conversations 2009-03-30 1
The Magnolia bursts 2009-03-30 4
Official ITIL compliance standard 2009-04-01 1
Deep discounts for ITIL Live™ 2009-04-01 3
Multiple choice questions criticised but not in ITIL V3 this time 2009-04-03 2
On Demand CMDB implications 2009-04-04 3
PRINCE2 2009 refresh spookily familiar to ITIL users 2009-04-06 2
Satyam, Sallie Mae, and call center outsourcing 2009-04-06 1
Booyaaa!! COBIT User Guide for Service Managers now available 2009-04-08 2
Aidan Lawes on ITIL certification 2009-04-08 0
Operating the Cloud: the people and process questions 2009-04-08 3
Do we have two flavours of ITIL now? The plot to end ITIL V2 2009-04-13 5
What matters 2009-04-14 2
BOK revisions breaking out all over: PMBOK 4th Edition 2009-04-14 1
List of ITIL V3 roles 2009-04-15 32
Your favourite IT books 2009-04-17 2
10 Things I don't get either 2009-04-18 3
Improving ITIL V3 graphics 2009-04-20 1
Way cool! The Wright Cycle for you 2009-04-20 4
All five IT Skeptic books available on Amazon 2009-04-21 5
The iPhone apps goldrush 2009-04-22 0
Self-deluding optimism over the recession 2009-04-23 3
ITSM for the Real World 2009-04-23 2
Standardised Service 2009-04-23 3