Directory of blog entries

Title Date Createdsort icon Hits today
Governance support 2009-12-09 1
How to dominate the itSMF Board. Perks for the Global Members 2009-12-10 1
So you would like to be an itSMF International Global Member 2009-12-14 1
Civilised behaviour in decline on the internet 2009-12-17 2
OGC stay one step ahead of government policy in their commercialisation of ITIL. Better news for PRINCE2 2009-12-19 0
Do we overcook services? ITIL out of line 2009-12-20 0
Merry Christmas, ITIL works! 2009-12-24 0
itSMF USA sure is ITIL-centric 2009-12-27 1
We should create the problem record right up front in an incident 2009-12-28 7
The IT Skeptic Awards for 2009 2009-12-31 0
The IT Skeptic's New Year resolutions 2009-12-31 0
Is TSO operating without a license to enforce copyright for PRINCE2? 2010-01-03 3
ITIL V3 Business Service Catalogue and Technical Service Catalogue are different views of the same services 2010-01-06 1
Software automation won't necessarily lower staff costs 2010-01-09 0
Is APMG an accreditor or a competitor for ITIL ATOs? 2010-01-13 1
I'm going to call root cause primary cause from now on 2010-01-16 1
David Cannon elected Chair of itSMF International, and a Kiwi joins the Board 2010-01-20 1
Chalk and Cheese continued: ISACA vs itSMF 2010-01-20 2
CMDB and CMS – the industry-created myth 2010-01-25 1
The Exhibit Hall Optimizer 2010-01-25 2
The top seven issues with Cloud Computing 2010-02-01 1
Shock horror: the IT Skeptic endorses a technology - service catalogue 2010-02-01 0
The IT Skeptic at work 2010-02-02 1
Shit happens, or how I learned to love the incident 2010-02-08 1
What is the best ITIL V3 or ITSM tool? 2010-02-09 1
A message from the new Chair of itSMF International 2010-02-13 0
Where do the ITSM experts learn their trade? 2010-02-16 2
Survey of the benefits derived from ITSM professional certification 2010-02-17 0
OGC and TSO release ITIL V3 Update scope and development plan 2010-02-18 2
The fallacy of the linear value of time 2010-02-22 2
An outage on the IT Skeptic website and why technology hates me 2010-02-23 3
Castle ITIL opens a window: itSMFI continues admirable policy of communicating 2010-02-23 1
The value of resources is defined by your context 2010-02-24 0
Why does IT have to do the business's job? 2010-02-25 2
What Las Vegas and ITIL V3 have in common. 2010-02-27 0
Firescope provides a Crap Factoids bonus - a whole collection of them 2010-03-04 1
No thanks I don't want to look at your ITSM product 2010-03-04 1
You can just smell the failure 2010-03-04 1
A CMDB is like a Swiss bank account 2010-03-07 1
Why the difference in numbers between PinkVerify and OGC ITIL product certifications? 2010-03-08 1
Executive support and rabbit stew 2010-03-14 0
Where does itSMF International get its money from? 2010-03-15 2
Review of Building an ITIL-Based Service Management Department 2010-03-20 1
CMDB music to my ears 2010-03-23 1
How does IT survive with no policy framework? 2010-03-23 1
COBIT 5 draft Design document available for public comment 2010-03-23 1
ITIL really is over the top of the hype curve 2010-03-25 0
itSMF International purchases the IT Skeptic website 2010-04-01 0
The IT Skeptic appears on ITSM Weekly podcast 2010-04-05 0
Real ITSM released in Russian 2010-04-05 1
COBIT is a useful tool for much more than Audit 2010-04-09 0
Chilling condemnation of those selling abstract deliverables 2010-04-19 4
The missing entity in ITSM models, the Interruption 2010-04-24 0
Problem detection is everyone's duty 2010-04-26 0
A little something as a thank-you for registered readers of this blog 2010-04-26 0
How many ITIL Examination Institutes is enough? 2010-05-02 0
ITIL services are customer-facing, whatever catalogue they appear in 2010-05-02 1
The services CATALOGUED (not just mentioned) in ITIL Tech Service Catalogue are the same as those in the Business SC 2010-05-03 1
Green IT isn't about saving the planet 2010-05-03 0
emerging trends and themes of IT Service Management 2010-05-07 3
If you like this blog please Like this blog 2010-05-09 0
Fourth anniversary of the IT Skeptic 2010-05-15 2
What does it mean when there is a Second Edition of a core ITIL V3 book? 2010-05-16 2
is ITSM the best perspective on everything IT? 2010-05-25 2
Why ask the doctor when the other kids know the cure? 2010-05-28 0
One reason why OGC has to make some serious money out of ITIL and PRINCE2 2010-06-01 1
Ensuring the service catalogue gets used 2010-06-02 0
COBIT5 another step closer... to ITIL 2010-06-03 4
Doubting that automation really reduces errors 2010-06-08 0
A study in governance: comparing Castle ITIL with ISACA 2010-06-09 2
Choose your Major Incident Manager for who they are not what they are 2010-06-13 2
See you in Melbourne 2010-06-19 0
The service catalogue according to the IT Skeptic 2010-06-23 3
Castle ITIL further degrade the standards of ITIL V3 certification and training 2010-06-27 4
ITIL product compliance criteria are no longer a secret 2010-07-03 2
New itSMF newsletter - boon or burden? 2010-07-04 1
EasyVista release Category 2 cluster of ITSM crap factoids 2010-07-07 0
It's official - ITIL is a commercial product 2010-07-08 3
Comments on the June 2010 itSMFI Board Talk: we need shared services 2010-07-12 3
Even Gartner say ITIL adoption is limited and falling 2010-07-17 0
The IT Skeptic looks at ITIL Lite 2010-07-18 3
The CMDB is dead 2010-07-19 2
Remarkably frank, but what are the benefits of the ITIL V3 Update? 2010-07-19 0
Five things to remember about social media titles 2010-07-20 3
ITIL Service Delivery Manager 2010-07-26 12
ITIL according to Sarah Palin 2010-07-27 1
Rant vs counter-rant: the ITIL V3 Certification Scheme 2010-07-27 0
BMC are at the old bait and switch again over CMDB 2010-07-30 2
Keep the vendors and tech geeks away from business automation 2010-07-30 0
Chokey the Chimp turns rockstar 2010-08-03 1
A review of The CMDB Imperative 2010-08-06 2
Wave goodbye: Google lacks bottle 2010-08-06 1
Rich IT Poor IT or Opposite Day? 2010-08-09 1
A new concept goes into over-hype: Agile 2010-08-13 0
There is only one service catalogue 2010-08-15 4
About the ITIL Service Owner 2010-08-19 4
Good practice and best practice 2010-08-28 6
Song for Stevie 2010-08-31 3
Do you promise not to tell? 2010-09-02 0
The Worst of the IT Skeptic on Kindle 2010-09-05 0
The heart of ITIL is the service catalogue 2010-09-07 6
For all you vendors out there 2010-09-07 2
Over a million ITILers 2010-09-08 1
The importance of IT drills to enhance performance 2010-09-13 0
The book Owning ITIL is now available on Kindle 2010-09-13 2
In defense of ITILista 2010-09-14 0
Dirty Deeds reprise - ITIL is clearly a commercial product not a community work 2010-09-21 0
Some ITSM technologies are a no-brainer 2010-09-24 0
ITIL made easy 2010-09-28 1
Public service 2010-09-29 0
Who does the service desk serve? 2010-10-04 2
Why IT projects fail: underspend 2010-10-04 3
Trevor reads a dump over the phone 2010-10-07 1
IT project portfolios are bursting while BAU crumbles! 2010-10-11 0
The Five-Percent Club 2010-10-13 3
APMG accredited ITIL examination institute Peoplecert copying intellectual property? 2010-10-20 2
Configuration Management is a process not a thing 2010-10-24 1
New itSMF Board elected 2010-10-27 1
Frameworks they are a Changin 2010-10-27 0
itSMF sponsored training 2010-10-28 1
The ITIL Experience is subjective 2010-11-02 1
Inconsistency in ITIL product compliance? 2010-11-13 2
FMail vs GMail: a skeptical view of Facebook and Google email 2010-11-14 0
Talkin bout my digital degeneration 2010-11-15 2
Every Cloud has a silver bullet to kill the dreaded ITIL 2010-11-18 2
The Cloud does not mean greater agility - Cloud is NOT a utility 2010-11-20 4
The IT Skeptic is awarded the Computer Weekly IT Blog Awards 2010 for IT consultant and analyst 2010-11-20 0
How does OGCs MoV stack up against ValIT? 2010-11-22 0
CMM is back to front 2010-11-23 4
TSO embraces open public information 2010-11-23 2
The IT Skeptic's ITIL News feed 2010-11-23 2
Buy books this Christmas 2010-11-24 1
Internet I gave you all the best years of my life 2010-11-25 0
Book(s) review: the Key Element Guides 2010-11-28 1
EasyVista HIGH danger Crap Factoid alert 2010-11-30 1
Why I can't talk about SFIA to my clients 2010-12-01 2
ITIL exam transparency 2010-12-01 3
OGC fix their trademark guidance for ITIL, Prince2 etc 2010-12-01 0
In praise of self-employment 2010-12-06 0
ITIL: Don't shoot the message 2010-12-07 2
I'll defend ITIL when I need to. 2010-12-09 2
The bull in a china shop 2010-12-09 4
Catalogue yourselves as an Information Service Provider 2010-12-11 2
A few swallows in the Cloud are not altering the landscape 2010-12-11 0
Cloud is a distraction to IT's day job 2010-12-13 2
Another IT Skeptic book available in Russian - what can you do with the IT Skeptic's material? 2010-12-15 1
I sold my soul to Google 2010-12-17 0
CMDB is crazy talk 2010-12-19 2
IT axioms 2010-12-21 0
Its official, this is Version 3 of ITIL 2010-12-22 0