Directory of blog entries

Title Date Createdsort icon Hits today
sample Business Service Catalogues are generally hideous 2010-12-23 3
the rising anger at OGC and APMG over ITIL and Prince2 2010-12-23 3
Merry Christmas from the IT Skeptic 2010-12-25 2
Merry Christmas from the British Government? Is ITIL public domain? 2010-12-26 5
The IT Skeptic Awards for 2010 2010-12-31 1
CMDB: what does it really mean 2011-01-12 10
See you in Vegas for the Pink Elephant conference? 2011-01-13 1
ITIL Change Management: where is the line between a change and an admin task? 2011-01-17 7
ITIL publisher TSO and accreditor APMG have their contracts extended two years by OGC 2011-01-21 5
Whither Castle ITIL in 2011? 2011-01-25 4
Free ITIL® 2011-01-25 15
Why Free ITIL? 2011-01-29 1
A tragic piece of spam 2011-01-31 4
Two Hills' cloud-based IT strategy for 2011 2011-01-31 3
ITIL configuration guinea pig wanted 2011-02-02 2
Binder-chuckers 2011-02-10 8
How business has failed IT like a bad parent 2011-02-15 1
itSMF International Board portfolios announced 2011-02-15 2
Chokey The Chimp has a fan page 2011-02-22 2
Cloned logos 2011-03-02 5
Getting IT development to support production - a people problem 2011-03-03 8
Don't run IT as a business, run it as part of the business 2011-03-08 5
Dev needs to understand what Ops is for 2011-03-10 3
Don't do it here 2011-03-17 1
ITIL Problem versus Risk 2011-03-23 10
Response from British Government to appeals for Free ITIL 2011-03-25 2
ITSM open content 2011-03-27 5
We need a movement 2011-03-29 3
Squeell: a breakthrough application of social media to IT Service Management takes ITIL to the next level 2011-04-01 5
COBIT v5 will reduce number of processes covered to align with ITIL V3 2011-04-01 7
A wandering skeptic I've become... 2011-04-04 3
Refining the Five Percent Club 2011-04-07 8
Agile and Lean need Renaissance Man 2011-04-13 2
prISM 2011-04-17 2
Why are the analysts dumping IT Service Desk 2011-04-20 1
ITSM's fixation with capability maturity 2011-04-23 4
What does the term "IT Service Management" mean to you? 2011-04-28 3
Ructions in Castle ITIL over Licensed Software Assessors for the ITIL Software Scheme? 2011-04-29 3
Real ITIL training 2011-04-30 2
Questioning the tenets of ITIL 2011-05-01 2
Operational Readiness 2011-05-05 10
The IT Skeptic celebrates five years of blogging 2011-05-21 1
Why ITIL is IT-centric not customer-centric 2011-05-22 3
Who is the customer? 2011-05-29 4
Event Management best practices 2011-06-01 2
IT operations must beware inappropriate automation 2011-06-03 6
Continual Chunky Correction 2011-06-13 6
A hat-trick of itSMF conferences - it is all about the local level. 2011-06-14 2
Availability is all about what they will pay for 2011-06-23 6
"ITIL 2011" will replace "ITIL 2007" on 29 July 2011. V3 is dead, long live V3 2011-06-23 1
Why ITIL V3 2011 matters and how OGC, TSO and APMG aren't helping 2011-06-25 3
ITIL V3 2011: a new book and four new processes 2011-06-26 10
ITIL-Aligned Sharepoint? Nooooooooo!!! 2011-06-26 3
Stand up IT Skeptics 2011-06-29 8
The third castor: IT Assurance 2011-07-06 4
Free PRINCE2 practice exams - a list of sources on the internet 2011-07-11 75
A special case crap factoid: the survey that doesn't exist 2011-07-13 4
My how ITIL has grown: the size of the new ITIL V3 2011 2011-07-15 1
ITIL Demand Management misunderstood 2011-07-17 8
Agile ITSM 2011-07-20 4
Rumblings at the BCS. itSMF take note. 2011-07-25 2
where did OGC go? 2011-07-29 2
itSMF governance 2011-07-30 1
COBIT 5: muddying governance and management 2011-07-31 1
Privacy is not dead, just becoming impossible 2011-08-07 1
Citizens unite! Assert your right to call the latest version of ITIL what you like: 2011-08-18 1
A word about photos 2011-08-27 0
DevOps and traditional ITSM - why DevOps won't change the world any time soon 2011-08-29 6
DevOps and ITIL 2011-09-07 10
Tipu: continual service improvement as a real approach to ITSM 2011-09-14 2
ITIL 2011 persists with the dangerous concept of supporting services 2011-09-15 7
Are you being paid to read this blog? 2011-09-18 2
CMDB is like a linked digital phonebook, and just as pointless for most 2011-09-22 4
Does ITIL explain the difference between an Alert and an Event? 2011-09-24 13
Serious contributions from the IT Skeptic 2011-09-27 2
Imitation is the sincerest form of flattery 2011-10-08 1
Service Assurance and the pursuit of the elusive service view 2011-10-13 3
Service Catalogue in a nutshell 2011-10-16 5
Using ITIL effectively 2011-10-17 2
Riddle me this: matching ITIL theory to the real world 2011-10-21 7
The Tipu Framework 2011-10-28 5
Lean IT and ITIL 2011-11-01 20
ITIL training fun and games at itSMFUK conference - and an end to competition? 2011-11-02 5
People first in ITSM 2011-11-02 2
The value and ROI of ITIL? It is not what you may think. 2011-11-05 4
Botchagalupe is a devops believer 2011-11-06 2
Muddled Management of Portfolios 2011-11-15 4
BoK Bloat 2011-11-22 5
Thanksgiving 2011-11-23 2
A Brief Review of Creating and Driving Service Excellence 2011-11-30 5
The Web started the decline of privacy; it is the personal camera that really nails it dead. 2011-12-05 6
Abolish the CAB at your peril 2011-12-12 8
A little Christmas gift for readers 2011-12-23 1
The IT Skeptic Awards for 2011 2011-12-31 2
The state of ITIL 2012-01-02 4
Why IT books need to be different 2012-01-06 0
Social ITSM - a skeptical view 2012-01-22 7
Transformational technologies are a small view 2012-01-24 4
How much of your IT infrastructure and operations is outsourced to an external provider? 2012-01-24 2
itSMF International Board announced 2012-01-25 0
Somebody spat the dummy at itSMF International 2012-01-25 4
The difference between ITIL and COBIT for consultants: four words 2012-02-06 5
ITIL doesn't add overhead 2012-02-06 6
The future of IT management 2012-02-07 3
User self-help - a skeptical view 2012-02-12 0
Whining about the IT department 2012-02-16 3
The uselessness of ITIL process maturity assessment 2012-02-25 17
the value of ITIL certification 2012-02-27 6
How and why I use Twitter 2012-03-02 3
itSMF behaviour beyond the pale 2012-03-08 0
Jedi Problem Management 2012-03-12 0
COBIT 5 will be released in April 2012-03-14 3
Organisations have failed their IT like bad parents 2012-03-18 11
itSMF Communications 2012-03-20 2
A new look 2012-03-23 0
Wonderful sponsorship opportunity for ITIL reveals what? 2012-03-28 0
New Service as a Service offering raises some questions 2012-04-01 3
Eating the ITIL elephant one leg at a time 2012-04-05 2
Microsoft Office dependency 2012-04-16 2
The cult of innovation 2012-04-25 5
Just who are ITIL V3 certification and accreditation for? 2012-05-02 2
COBIT 5 copyright terms confirmed. And the name may be used. 2012-05-08 2
Why COBIT wins in a showdown with ITIL 2012-05-11 23
6 years old and still growing 2012-05-16 2
A menu is not a service catalogue 2012-05-21 10
Six Tactics for ITSM to Deal with Agile 2012-06-03 4
Governors govern 2012-06-04 1
IT: to protect and serve 2012-06-08 4
More Future of IT Management 2012-06-15 2
ITSM introductory videos 2012-06-17 2
The Standard+Case approach: applying Case Management to ITSM 2012-06-18 18
CODE RED EXTREME Crap factoid Alert "ITIL as a service" from IBM and Sunview 2012-06-25 10
IT principles 2012-06-27 17
Interesting comparison between Google and Microsoft product launches 2012-06-29 2
A little chat about BYOD 2012-07-14 4
The service desk isn't here right now 2012-07-23 3
Terminological debasement 2012-07-26 1
Shopping: request vs incident 2012-07-30 8
Mobility and work-life balance 2012-08-06 1
Knight Capital makes the point about the risks of automation 2012-08-06 5
How ITIL gets Incident vs Problem wrong 2012-08-06 29
The cult of the customer 2012-08-08 2
COBIT5 2012-08-08 5
Selling; the little things 2012-08-12 5
Breaking news: APMG to accredit COBIT5 training industry. Fort COBIT? 2012-08-16 0
The sorry tale of Infra: will VMWare kill it? 2012-08-26 2
Hear and meet the IT Skeptic 2012-08-27 1
Hear the The IT Skeptic speak about Standard+Case on an exciting new 24 hour world-wide online conference 2012-09-04 5
The Evolution of Homo Informaticus, or Why VMWare are in the Tin Age 2012-09-04 1
Examining the 2012 Gartner Magic Quadrant for Service Desk 2012-09-08 9