A layman's definition of Devops

I was asked for a 30 second elevator pitch in DevOps for a non-IT boss. Here's what I came up with. Have at it.

Agile is the approach of working with complex systems anywhere.
Lean is the approach of optimising the flow of work anywhere.
DevOps is the application of Agile and Lean to the acceleration of value work through IT.

Challenge the level of ceremony in process

Reduce the level of process and hand it to the people.

I've been involved in enough ITIL adoption efforts to know they don't all work. Mostly that is because they are done to people, not by people; and they micro manage people as clerical workers instead of empowering them as knowledge workers.

DevOps Balanced Scorecard Dashboard

Here is my DevOps Balanced Scorecard Dashboard

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The metrics are only examples of suggested topics. Any availability/stability/reliability metrics are good for Quality

The Knowledge Academy

Here is the kind of predatory vendor who screws the IT training market. Unfortunately the course publishers still do business with them.

Ten agile principles that screw up conventional project management

I've been blogging about how we need to shed traditional project management ways of working.

Here are ten Agile principles that sit badly with conventional project management methodology:
1. no known defects, prioritise defects over new
2. product not project
3. bring the work to the teams, stop disbanding and reforming teams

The IT Skeptic's 12th birthday

It is the 12th anniversary of the beginning of the IT Skeptic persona and blog. Each anniversary I pause to reflect on the blog and on my own life.

The latest IT fad: SRE

SRE is the latest IT fad. It's useful but not transformational.

What does going fast mean?

What does it mean to go fast?

Tim Ottinger has a great discussion on this Twitter thread: beware of fast meaning hasty.

    People say that "agile" isn't about speed. @JoshuaKerievsky calls out that "moving with easy grace" isn't slow. Maybe ppl can say "agile isn't about doing hurried work" instead?

The Two Fingers protocol

Here's a gift from Teal Unicorn, my consulting business: The Two Fingers Protocol.

Does DevOps eliminate any ITSM processes?

The question was asked in Facebook Back2ITSm group:
"there’s a gaggle of ITSM processes involved in delivering a solution, from biz requirements to live operation... does DevOps actually eliminate the need for any of these processes?"

No.

Activities don't go away. We do them differently.
Having said that, there are some huge transformations.

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