Axelos are dropping ITIL complementary certifications

ImageThe creeping squeeze: Axelos will no longer recognise Complementary certifications for ITIL qualifications. I can't see anything positive for the ITIL community in this. In fact the only interpretation I can imagine is an attempt by Axelos to weaken competition.

The Wright Cycle

Before there was RealIT, there was realitsm ("realism"), a spoof on ITSM. Here, from the book Introduction to Real ITSM, is the Wright Cycle:

the state of prISM

How is the prISM Institute progressing? Know what it is? No, most people don't.

Software is free like a puppy is free

Sofware is free like a puppy is free: the ongoing costs of ownership outweigh the initial price.

Do you know the professional recognition of individuals in Service Management Institute, a.k.a. prISM?

Tracking citizens

Wanting to be off-grid reflects more on the individual than on the society they are in.

the Kingdom of SIAM

There's a new buzzword on the block: SIAM, service integration and management.

Release management: landing airplanes

It's all very well to talk about "release trains" of interdependent changes as if in a sequence, but meanwhile in the real world it's a complex business scheduling inter-dependent and conflicting releases.

Dont blame the tool: squeeze the asset, fix the behaviour

Organisations are far too quick to blame their software tools for their woes.

Suggestions for RealIT Radio

RealIT RadioMy new podcast series, RealIT Radio, now has five episodes. I'm interested in feedback and suggestions please.

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