This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.
The creeping squeeze: Axelos will no longer recognise Complementary certifications for ITIL qualifications. I can't see anything positive for the ITIL community in this. In fact the only interpretation I can imagine is an attempt by Axelos to weaken competition.
It's all very well to talk about "release trains" of interdependent changes as if in a sequence, but meanwhile in the real world it's a complex business scheduling inter-dependent and conflicting releases.