Meet In The Middle: Slow IT and Fast IT

© Copyright Canstock Photo IncI've talked before about the need for Slow IT. Here then is a strategy for IT to address the issue, to make a value proposition for the parent organisation about how Slow IT will deliver benefit, will allow IT to be more response, will enable Fast IT.

AXELOS are on a roll with ITIL and PRINCE2

The latest (October 9th 2013) newsletter from AXELOS shows they are saying and doing all the right things.

Empowering the hopeless

Sometimes "empowering" people means setting them up to fail.

Pundits painting the perfect picture

I think all good ITSM practitioners know exactly what idealised service support looks like. It's all well and good painting these idealised dream pictures. The value comes in describing how to get there.

Buzzword bingo

CA wins with this entry on Twitter: it is hard to imagine cramming many more buzzwords into 140 chars and still have it parse.

Personal integrity and morality in IT

Who do you work for? What does your employer ask of you? Are you comfortable with the social consequences of what you do? Most of us deal with ethical challenges when working in IT. The question is how well we do so. We are not just guardians of information: we are also at the centre of the operation of most organisations. A lot more than data flows past us and we enable a lot more than just transactions. In what we do and what we see, we are answerable to our own personal morality as we shape the new society.

What is it about that lighthouse?

Just one of those funny little coincidences...

Attention-seeking declarations of death

We regularly hear how something in IT "is dead". Almost invariably it isn't. IT isn't dead. Email certainly isn't, although its demise is announced fairly regularly. They're attention-seeking. Ignore them.

Set them free: ITIL, PRINCE2, SFIA...

I'm concerned that there is a mindset that controlling the use of knowledge is a good thing, that somehow this protects the quality and integrity of that knowledge. I hope Axelos doesn't take ITIL and PRINCE2 any further down that path. In fact I hope they are more enlightened than the UK Government were.

GrokLaw tantrum

A website called GrokLaw closed down recently, supposedly because of US snooping into email. The response of the internet chattering classes has generally been supportive and upset. I don't understand why. I think it is one of the daftest things I have heard in a long time.

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