Personal integrity and morality in IT

Who do you work for? What does your employer ask of you? Are you comfortable with the social consequences of what you do? Most of us deal with ethical challenges when working in IT. The question is how well we do so. We are not just guardians of information: we are also at the centre of the operation of most organisations. A lot more than data flows past us and we enable a lot more than just transactions. In what we do and what we see, we are answerable to our own personal morality as we shape the new society.

What is it about that lighthouse?

Just one of those funny little coincidences...

Attention-seeking declarations of death

We regularly hear how something in IT "is dead". Almost invariably it isn't. IT isn't dead. Email certainly isn't, although its demise is announced fairly regularly. They're attention-seeking. Ignore them.

Set them free: ITIL, PRINCE2, SFIA...

I'm concerned that there is a mindset that controlling the use of knowledge is a good thing, that somehow this protects the quality and integrity of that knowledge. I hope Axelos doesn't take ITIL and PRINCE2 any further down that path. In fact I hope they are more enlightened than the UK Government were.

GrokLaw tantrum

A website called GrokLaw closed down recently, supposedly because of US snooping into email. The response of the internet chattering classes has generally been supportive and upset. I don't understand why. I think it is one of the daftest things I have heard in a long time.

How to Hire

Hiring people is simple. Not easy, but simple.

ITIL the product

There was discussion on Google+ today about the "product management" of ITIL.

Get out more

People need to get out more. See beyond your own little niche.

There is a concept that fascinates me: cognitive capture. In my crude layman's terms this means that the environment you live and work in all day becomes your frame of reference for all reality. Like happens with ITSM and ITIL. Those who want to constrain use of ITIL need to get out more.

ITIL Intellectual Property under the new Axelos regime

Axelos has published Intellectual Property (copyright and trademark) guidance for ITIL, PRINCE2 and the rest of the "Swirl suite". Unintelligible Property guidance, more like. Combine it with worrying signs that Axelos want to start shaking down the consulting industry for dollars and it doesn't look good for we consultants.

Real IT: the RealIT of information technology

There is a term I have been using lately that I'd like to define - and claim :) Real IT. "RealIT" (reality, get it?) is the application of information and its technology to the functioning of an organisation. I.e. never mind the businesses that sell shiny tech things or that manage other peoples information, or all the other specialist tech businesses we are so captivated and distracted by. Real IT is about using IT to execute an organisation's mission.

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