skeptic's blog

the Kingdom of SIAM

There's a new buzzword on the block: SIAM, service integration and management.

Release management: landing airplanes

It's all very well to talk about "release trains" of independent changes, but meanwhile in the real world it's a complex business scheduling inter-dependent and conflicting releases.

Dont blame the tool: squeeze the asset, fix the behaviour

Organisations are far too quick to blame their software tools for their woes.

Suggestions for RealIT Radio

RealIT RadioMy new podcast series, RealIT Radio, now has five episodes. I'm interested in feedback and suggestions please.

Subscribe to the feed here or on iTunes

That which cannot be measured...

Just because you can't - or don't - measure something doesn't mean you can't manage or improve it.

Changes to user interface

So I'm in a meetign with a senior client (CIO actually), and we've finished working something out on the whiteboard, so I take a photo of it, and whist still continuing to talk to him I "share" the photo to Evernote before I forget. Easy to tag and save it while still talking right? Wrong.

ITIL exams have fallen 11% in the last year

According to Axelos numbers for the first half of 2014, ITIL exams worldwide have fallen 11% compared to the first half of 2013.

Dark IT

Dark IT is a more specific term than "Shadow IT" and self-explanatory. Dark IT is a threat to corporate interests for which the IT department is accountable. But the IT department can't do a damned thing about Dark IT in the absence of effective enterprise governance of IT (EGIT).

That's the issue we need to solve before we can address Dark IT.

Does ISACA offer value to its real members?

ISACA's membership is - reportedly - no longer dominated by security and audit folks. ISACA has a new constituency: the general IT practitioner. Supposedly ISACA wants to align its culture with that new audience, and COBIT 5 is built to be useful in all contexts.

So why aren't we seeing any change? Read the ISACA journal, go to events... the security and audit themes predominate.

I know it takes a long time to change culture but its five years now since ISACA first talked about this.

How to deal with Shadow IT

The issue arises when a business unit decides that they are exempt from organisational IT policy; that they have a right to act in the interests of their business unit rather than the enterprise as a whole; that they have no accountability to a central It function. When this happens, it is an indicator of a total failure of corporate governance, a dereliction of duty by the governors of the organisation. Shadow IT is ungoverned IT.

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