BOKKED™: The IT Skeptic's Body Of Knowledge Known Error Database

This database holds known errors in Body of Knowledge (BOK) publications such as ITIL®, COBIT, ISO20000... The purpose is to:

  • provide a public reference
  • allow public debate
  • feed back to the BOK owners

If your requirement is solely to notify OGC/TSO of an error in a book, you can use the official "Change Control System".

We do NOT track errors in websites, white papers and other ephemera; only published books and documents. Note that we take a fairly broad interpretation of 'error' to include such things as inconsistencies between BOK (eg ITIL differs from COBIT) because tracking these will be useful. Please do not make it any wider: the fact that you do not agree is not an error.

Use of this database is subject to the terms and conditions of the IT Skeptic website

BOKKED™ is provided by The IT Skeptic™ as a public service, at no cost to OGC, TSO, APMG, itSMF or any other organisation. (Well, somebody had to do it).

The IT Skeptic™ and BOKKED™ are neither associated with nor endorsed by OGC, TSO, APMG, itSMF or any other organisation.
We are not associated with or funded by any organisation other than Two Hills Ltd and our advertisers. This is an independant website.

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Contributor <small>cmts</small>sort icon Updated status
SO p 123 6.3.4 "IT Operations Management" skeptic 0 08/03/12
SD p79 ‘Catalogue’ replaced with ‘Level’ skeptic 0 08/03/12
Definition of marginal costing skeptic 0 07/07/01
ST p90 Figure 4.20 skeptic 0 08/03/12
When does CSI begin? P.22 tim.malone 0 09/08/17
paragraph 2.4.3 should be the value of the volume to the business PELIJN 0 07/06/26
super pedantic: no "G" in green-field skeptic 0 07/07/11
Large amount of PYIFE book rendered obsolete by AMPG syllabus changes skeptic 0 08/02/14
CSI p124 PIR belongs in 5.6.5 skeptic 0 08/03/12
ST Figure 4.20 typo "assume" means "assure" skeptic 0 07/07/01
External influences on solution design mwalter 0 07/08/21
SD p35 changed bullet point skeptic 0 08/03/12
Known Error sub-process aroos 0 08/10/22
Definition of Certification in glossary skeptic 0 07/07/01
ST p223 CAB/EC to ECAB vinodka 0 08/03/12
SD p291 Glossary: Brainstorming skeptic 0 08/03/12
typo "form" for "from" skeptic 0 07/07/11
PYIFE Page 157: 12.2 Question 4 wrong skeptic 0 08/02/14
CSI assorted editing errors refering to figure "below" skeptic 0 08/03/12
ST does not specify services in definition of CMS technical requirements skeptic 0 07/06/25
p61 "Security Management" should be title ? Christophe De Boeck 0 07/08/20
SS p238 Glossary: Cost Model skeptic 0 08/03/12
SD p31 PM and warranty skeptic 0 08/09/13
Marginal costing definition JamesFinister 0 07/06/26
SD p214 ‘Service Transition Pack’ changed to ‘Service Design Pack’ skeptic 0 08/03/12
Supplier strategy & policy undefined in ITIL V3 Service Strategy mbuzina 0 09/05/07
ST p200 SCM or CMS? skeptic 0 08/03/12
PYIFE Page 90: 6.6 Question 3 wrong skeptic 0 08/02/14
CSI p162 figure is 8.3 skeptic 0 08/03/12
ITSCM not in the strategy book aroos 0 08/03/15
SD five or six elements? skeptic 0 09/10/30 Service Unit Example & Picture 3.11 do not fit together mbuzina 0 07/08/10
SS p114 Figure 5.8 skeptic 0 08/03/12
automated change ? skeptic 0 07/06/26
SD p147,148 change SMIS to ISMS skeptic 0 08/03/12
ST p76 Table 4.7 Nonsense RACI chart avallesalas 0 09/03/13
PYIFE Page 89: 6.6 Question 4 wrong skeptic 0 08/02/14
SO p64 CAB/EC should be ECAB skeptic 0 08/03/12
SD what is ITP? skeptic 0 09/10/30
SO p35 Event definition pfranck 0 08/03/12