Meet Chicken ITle


Chicken ITle: calling out the IT miserablists


Chicken ITle draws our attention to those who announce catastrophic consequences for IT if we don't all rush off and do something. Usually these sky-falling folk are either analysts or vendors, because both profit from fear, uncertainty and doubt (FUD).

Yes that is spelt right. It is pronounced "ittle" or "eye-tee-il" if you want, and it is a conflation of "IT" and "little".

© Can Stock Photo

Chicken ITle draws our attention to those who announce catastrophic consequences for IT if we don't all rush off and do something. Usually these sky-falling folk are either analysts or vendors, because both profit from fear, uncertainty and doubt (FUD). Analysts generate uncertainty and hot trends, which require advice, explanation, and the supposed ability to see the future. Vendors benefit from urgency (the #1 sales tool), panicked decision-making, and peer-pressure.

Stephen Mann gets the credit for the idea, when I asked six months ago for ideas for a character. Thanks Stephen! (The irony is that, as a leading ITSM analyst, Stephen may well attract the attention of Chicken ITle himself).

Chicken ITle joins his stablemate on this blog, Chokey the Chimp, who hates Crap Factoids. Chokey calls them out when they play fast and loose with facts and science; Chicken ITle calls them out for invoking panic and hysteria.

[The comments below apply to the original post on Chicken ITle talking about service desk, which had the same URL as this one.]

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