CMDB

A review of The CMDB Imperative

I didn't read The CMDB Imperative (that's the second time I started a review with that idea). I didn't read it because (a) you've got to be pretty keen on CMDBs to stick with the dry content (although the authors do as good as anyone could to make it palatable) and (b) because I fundamentally disagree with it, which dragged me down after a while. I got to about page 180 and then...

BMC are at the old bait and switch again over CMDB

Chokey chokes! Chokey the Chimp hasn't seen such a pile of Crap in a long time. Take a look at this classic piece of vendor double-talk. Tell them the joys of owning a MacLaren F1, then describe the value your Mum derived from buying a new Daihatsu to get to the shops. Yours for only a million dollars! In fact this article isn't even describing a MacLaren: it is describing a Jetsons air-car with virtual hyperdrive.

The CMDB is dead

With a headline like that I had to read the CMDB is dead, long live the CMDB. Whilst much of it speaks a language I don't understand, the bits that are in English I liked...mostly. There is an unhealthy affection for DevOps and similar web-cowboy-waffle, and too much readiness to fix the problem of CMDB by throwing yet more technology at it, but the parts informed by past experience of CMDB were a voice of common sense.

What is the difference between CMS and SKMS?

Dear The
I am prepping to take ITIL v3 Intermediate- Rel, Control & Validation and am confused on the difference between CMS and SKMS. The Service Transition book gives me the impression that the CMS is only the data & information layer of the SKMS and therefore the knowledge processing layer and presentation layer are not in the scope of the CMS. Is this correct?

Beats Me

CMDB music to my ears

Common sense is not very common. On fad topics like CMDB it is rarer still. So I don't expect to find it in spades on the site of one of ITIL's most avid cheerleaders, HP. But Jody Roberts is singing my kind of song...

A CMDB is like a Swiss bank account

I have an analogy for CMDB - it is like a Swiss bank account. Allow me to paraphrase some of the conversations I've had around CMDB:

CMDB and CMS – the industry-created myth

It is pernicious the way the vendors and analysts talk as if CMDB is a given. In fact it is more than a given, it is “the heart and soul of service management” apparently, according to an email about an itSMF Brighttalk. No it isn’t. 95% of sites don’t have a CMDB. Perhaps that explains why service management is so heartless and soulless. And now it is happening with CMS - which by the way doesn't exist. [Updated January 2010]

Microsoft make an even broader patent claim on CMDB

The next time you feel even the faintest twinge of believing that Microsoft are on your side, ask them why they would be wanting to patent the concept of CMDB. To advance ITSM? To create a fair and open market? To increase healthy competition? Maybe Goooogle are exhibiting a few signs of evil but Microsoft hold the franchise.

Taking on the CMDB Deathstar

Anyone who has read my posts on CMDB and those of Troy DuMoulin on that same topic might think we disagree and they'd be right... but only partly. There is a lot we DO agree on over CMDB. Nevertheless I look forward to some brisk debate at the Pink conference in February in Vegas.

The value of CMDB seldom exceeds the cost of doing it

Let us summarise the skeptical arguments focused around the value of CMDB . [Updated to move some text up from comments]

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