CMDB

CMDB can't be done, no-how - The IT Skeptic

9:14 minutes (8 MB)

A podcast of the original article ITIL's CMDB can't be done, no-how

Continuing our discussion of CMDB, let me reinforce two points: ITIL's CMDB can't be done, no-howLet me reinforce two points please: (1) CMDB can't be done because of the data and regardless of the implementation and (2) I'm talking about CMDB as specified by the ITIL books, not any old database. It can't be done."

Beware analyst white papers - The IT Skeptic

9:48 minutes (8 MB)

A podcast of the original article from the IT Skeptic: The software analyst industry needs a code of practice.

In my country, the broadcast industry and the advertising industry both adhere to a voluntary code of practice to police the more extreme behaviours of their members.

The CMDB boundary problem: stop chasing this technological rainbow of a unified CMDB repository

No matter how much you store in a central CMDB repository, there will always be some data somewhere else. Don't fall for all the vendor vapourware of federation tools. Stop chasing this technological rainbow of a unified CMDB repository. These are not technology problems. Fix the congiguration management process, then apply technology to the process if it helps.

Living without CMDB - The IT Skeptic

11:19 minutes (8 MB)

A podcast of the original article from the IT Skeptic: Living without CMDB
CMDB is positioned as the key underpinning foundation to ITIL:

A great article on how technology does not fix process in CMDB

Here is another source, George Spafford, saying that tools are not the solution to configuration problems, change process is. As I have said, technology does not fix process. People Process Technology, in that order.

ITIL is on the wane - Bruton

Here is an excellent article by Noel Bruton on how ITIL has peaked, that I commend to your attention.

But not just for that concept, though it is a lovely skeptical read. I particularly enjoyed his take on CMDB:

What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this?

The IT Skeptic recently reported on Microsoft's attempts to patent CMDB and other obvious concepts. Now ZDNet reports they are trying to patent RSS too. This smacks of the lunacy that only lawyers can generate, but what if they actually got away with it? I can believe that as an organisation they are megalomaniac enough to think they can.

CMDB inappropriate for ITIL - The IT Skeptic

6:24 minutes (5.86 MB)

This is a podcast of the original blog post by the IT Skeptic

...the kind of platitudinous claptrap peddled by vendors and their analyst sycophants to lull people into adopting their lunatic ideas (and buying their products and consulting). Make it sound easy, obvious and do-able....They see CMDB is too hard, so they are trying to come up with methodological approaches that will lessen the problem, by breaking off bits and calling that a good-enough CMDB. But they are addressing the symptom not the problem.

Is Microsoft attempting to patent CMDB?

A recent patent application appears to indicate that Microsoft is applying to patent CMDB. This issue is not attracting the outrage that it ought to. Next time you see your Microsoft rep, ask him/her WTF they are up to. And if you get anything like a rational answer, post it here so we can all understand.

Technology does not fix process

People are drawn to IT by a fascination with complex technology. This is most unfortunate because this fascination blinds so many of us to the importance of the People/Process/Product trilogy.

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