There are two IT Skeptic books in preparation

  • In review phase: Introduction to Real ITSM, Rob England (The IT Skeptic), Lulu?? 2008, ISBN: to be assigned

  • In preparation: Owning ITIL: A Decision Maker's Guide, Rob England (The IT Skeptic), publisher to be determined, 2008 we hope, ISBN: to be assigned

P.S. There is only so much that technology can fix

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