Very interesting points. I've said before that the itSMF may one day regret their choice of name. That was in a slightly different context, where I've seen IT taking SM skills to the business, e.g. HR asks IT to set up service desk processes for them
the itSMF may one day regret their choice of name
Very interesting points. I've said before that the itSMF may one day regret their choice of name. That was in a slightly different context, where I've seen IT taking SM skills to the business, e.g. HR asks IT to set up service desk processes for them