This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.
All published comments on this site
Here are all the non-spam published comments on the website. You can enter criteria to limit the result, or click on headers to re-sort.
We don't provide the option to search by comment Author because many people post both when logged in and when not, so the result can be misleading or confusing.
You can subscribe to Comments RSS to be notified of new comments.
Here are all the non-spam published comments on the website. You can enter criteria to limit the result, or click on headers to re-sort.
We don't provide the option to search by comment Author because many people post both when logged in and when not, so the result can be misleading or confusing.
You can subscribe to
Comments RSS to be notified of new comments.