The 3Rs: Roles Responsibilities Relationships

These days my consulting has an almost singular focus, the 3Rs: Roles Responsibilities Relationships.

Here is a presentation I gave at the recent Pink Elephant IT Service Management Conference (a.k.a. "PINK16")

It talks about how IT has evolved from a technology-centric industry to a systems thinking one

It offers a model for how the key moving parts of a system fit together and are all driven by those 3Rs:

I'm pretty pleased with how that turned out. What do you think?

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