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Rob England is the IT Skeptic
Basic Service Management is now available
Written by the IT Skeptic!!
This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.
Merry Christmas and a happy New Year to all my readers and followers.
I really appreciate you folks. Without your support there wouldn't be any point in this blog going on for over a decade.
It is the interactions and feedback with readers that make this blog fun and worthwhile.
What does DevOps mean to Ops?
The IT Skeptic on DevOpsTV at DOES16 San Francisco with the awesome Damon Edwards
Read the IT Skeptic
A white paper on my Standard+Case model
Recently, Gene Kim and I interviewed each other about DevOps.
Gene interviewed me , and...
I interviewed Gene
Meet the IT Skeptic
Contact me to meet up
At the itSMFnz conference in Wellington on June be 12-14
I have been producing lately:
- Kamu: improvements to ITSM, DevOps and Agile that come from learning from each other
- Slow IT and Meet In The Middle
- Multi-Speed IT Capability
- The IT Renaissance, the movement that generates DevOps, BYOD, Shadow IT, and other phenomena ... this year's Big Idea.
Want the IT Skeptic to speak at your online or real-world event?
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I don't get paid to say nice things and I don't get paid to review anything.
You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over.