Skep Chat 2013/04/04 - hangout with the IT Skeptic
Here is the latest online streamed Skep Chat, an opportunity for you - dear readers - to hangout and discuss recent posts on this blog with me.
Expect more of these every week or two... IF you join in to make them happen. Circle me on Google+ for notification of future such events, and then come hangout with us. The next Skep Chat is 0900 2013-04-16 GMT
This week contributors included David Cannon, Ivo van Haren, Kirstie Magowan, and Christophe de Boeck.
We touch on:
- the competition card
- changes in service desk: BYOD, what is really the impact?
- genius bars
- governance of BYOD and BYOApp and control over your own staff
- short-sighted and tactical views of ITSM
- Chicken ITle calls out the hysterical tone of articles
- Slow IT: the finite rate at which IT can change
- Cloud: you can't outsource the issues, the same old rules of outsourcing apply
- All the old rules apply: the laws of gravity are not suspended. BitCoin is virtual unregulated currency
- Infrastructure as code really is new: DevOps
- Commodity outsourcing: take it or leave
- Legal, regulatory, forensic requirements
- Governance, service and assurance: how we will keep control going forward
- Outsourcing: risk, risk and risk
- Multi-source suppliers makes IT harder not easier
- Real IT: can we please stick to using the term "IT" for the application of information and technology to the enterprise. All the rest is "computing".
- IT is not "business technology". Wrong term, a distraction from what IT does.
- CIO manages information resources just as the CFO manages financial resources. It is a strong analogy.
- IT isn't all exactly like factory manufacturing, though Devops, Agile, Lean, SixSigma, TQM say it is. Some of what we do is production line, some of it is bespoke engineering.
- Taylorism doesn't work on high level professional activities or bespoke development
- Coming soon on the blog: Slow down the demands on IT, speed up the capability of IT, meet in the middle.
- The CIO seen as trusted advisor like the CFO
- COBIT5 as a vehicle for educating governors: are ISACA succeeding?
- Stability of Hangouts