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 Skep's Pick: A CMDB is like a Swiss bank account This link is here because...(hover) Crap Factoids
The IT Skeptic introduced the concept of Crap Factoids. Crap Factoids are pure bull-excrement that almost sound like a fact, and will be presented so often that everyone will think it true. The worst perpetrators of Crap Factoids are analysts (closely followed by vendors and consulting firms). A list of all Crap Factoids Chokey the Chimp is the public spokesman for The IT Skeptic's Crap Factoid Early Warning Service.  Chokey the Chimp hates crap factoids
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Comments
Chokey might like this
Hi Chokey
Thought you might like this. I have written some instructions on how to improve your customer satisfaction without unduly bothering your staff or yourself. It is here http://www.itsmportal.com/columns/how-get-good-customer-satisfaction-res... The sad part is that all the examples are real from respected IT service companies.
Aale
Crap-factoids on steriods
Hi Chokey,
The following article is the best (or is that worst?) example of crap-factoids ever.
http://mybroadband.co.za/news/index.php?news=11238
We seffrikans shovel BS with the best out there!
Best wishes,
Your loyal shovel partner