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EXIN runs a poll on the future of ITIL V2

Blog entry submitted by skeptic on Mon, 2008-10-20 01:15. [nid:1199]
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Here is an opportunity to have your say on the future of ITIL V2. EXIN is running an anonymous poll of public opinion regarding the future of ITIL V2. Despite the Dutch error messages and the limited opportunities for additional comment, this is a worthwhile initiative. The ITIL Money Engine wants to kill ITIL V2 as soon as possible - add your voice if this is not what you want.

The training vendors know it is more efficient to only service one version, just as software vendors try to get you off old product versions. But bodies of knowledge are not software products. The IT Skeptic believes V2 should be supported until V3 offers credible alternatives to all of V2's benefits. In particular,

  1. a phased approach to v3 is essential to provide that first step. ITIL V2 remains as valid and useful as it ever was, and a lot more accessible to new adopters than ITIL V3.
  2. Experienced knowledgeable expertise in V3 is still rare.

The market - that's us - should resist pressure to force us onto V3 before we are ready.

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