Introduction to Real ITSM, the new ITSM body of knowledge from the IT Skeptic
Overwhelmed by ITIL V3? In order to make your ITSM life easier, the IT skeptic has created a body of knowledge (BOK) called Real ITSM and the associated philosophy of Realitsm. The official Introduction to Real ITSM introduces Realitsm to the world!
Making IT Real. Get Real.
Easier than COBIT!
Quicker than ISO20000!
More fun than Six Sigma!
Making IT Real again.
This is the only authorised Real ITSM body of knowledge, protected by TradeMark, Copyright and the very ugly DespoITSM Program. If you want Real IT Service Management you are going to have to buy the book.