ITIL Version 3 certification: eight sources of free ITIL V3 Foundation practice exams, and some ITIL Version 2 sources too!

Submitted by skeptic on Wed, 2008-08-06 23:26
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See also other pages on this blog (and no we are not selling training):

[Updated 25/3/2011]

Here are eight six seven eight seven eight nine ten eleven sources of free ITIL Version 3 practice exams to help you on your quest for ITIL V3 Foundation certification. The IT Skeptic has worked through most of them but we make no comment on the quality of the questions - evaluating that for yourself is part of the exercise.

Please leave a comment or contact me if you want to discuss any question you are not sure of. Unlike some of the forums, this site tends to attract some pretty experienced ITIL people who can hopefully help you out.

What about ITIL 2011?
I have a hunch the syllabus has changed less than the books have. I'm awaiting comment on that.

Anyway, most study materials will still be good enough. When i have time I'll update the sample exam list with 2011 exams, but the 2007 exams still make good practice materials. none(???) of the 2007 questions will be wrong in 2011.

[Two links have been removed here as the material is in violation of copyright i.e stolen. Note that contrary to the false rumour, the site in question was not ITIL Prime]

  1. ITIL Campus (Datajar)
    Registration required. Wow! Seven subject-specific drill exams, six mock V3 exams of 40 questions each, and the two official mock exams!! A bit clunky, a few typos.
  2. Taruu.
    Nice easy-to-use exams, no rego required. Other V3 resources too (useful free study guide).
  3. ITIL Dumps
    Also freely accessible. 3 papers of 40 questions each! He had a few errors early on but might be better now
  4. IT Service Today
    A pdf exam paper, 40 questions and answers, with a few ads in it for their book.
  5. ITIL Weblog
    A free online exam. Simple, no strings attached, no reg. Interface a bit basic. Says 40 questions but only 31 so far as at July 2009
  6. Accelerated Ideas
    A free online 15 question exam pulled randomly from a pool of many: different questions each time you sit it.
  7. CertCollege
    A free demo of their paid service: 10 questions with interactive explanation of answers
  8. ITSM Online
    A free demo of their paid service: 10 questions with interactive explanation of answers, or SAME 10 questions in exam mode
  9. Process Symphony
    Free 40 question exam. Registration required.
  10. DIGANO and another one here
    Two free 40 question exams. Registration not required.
  11. ILX Group
    "Miniquiz" ten questions. I found it unusable on IE7 - good luck. Also has a downloadable "ITIL V3 Foundation Mobile Learning Course" and other resources - haven't tried them.

and when you are done with them, buy the official ITIL Version 3 Foundation study book Passing Your ITIL Foundation Exam (updated to 2009 syllabus but not 2011) It's cheap. You might also consider Passing the ITIL Foundation Exam: 2011 Edition from Van Haren, and/or the Art of Service book-and-training for ITIL 2011 seems to sell a lot on Amazon - it gets good feedback.

There are many more free ITIL exams online for ITIL Version 2 such as

  1. http://www.itsm-portal.com/
    registration required
  2. http://www.berbee.com/public/learning/webseminar/WS_ITILExam/player.html
    Listen along with the web seminar. Picks up where you left off which is nice.
  3. http://www.myitiltemplates.com/results.php?c=14
    Registration required. I'm curious as to whether all of these were posted by the copyright holder.
  4. http://itservicetoday.blogs.com/itil_foundation_exam/files/free_itil_fou...
    They want to sell you their book, so these might be hard questions :-D

These are probably good preparation for ITIL V3 Foundations certification as well - ITIL V2 is still in there somewhere.

There are also hordes of ITIL V3 sample exams for sale, from eBay piracy dirt to some startlingly expensive options. Caveat emptor.

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Published in The Skeptical Informer, May 2008, Volume 2, No. 5


Comments

Submitted by deaf-llama on Wed, 2008-04-09 19:10.

It's another case of IPR ignored...

I took a quick look at the first two websites and as expected these are the official APMG ITIL V3 Foundation practice exam papers that are issued to Authorised Trainer Organisations (ATOs) to use on courses as practice exams for their delegates. They are clearly marked as "copyright APMG" and "not to be copied or sold without permission" but in today's "free-online" world that seems to have no significance any longer, unless of course APMG starts to take legal action like the music industry did not so long ago :-(

Submitted by skeptic on Wed, 2008-04-09 21:50.

The IT Skeptic does not condone IP theft

Thankyou for the alert. I have removed the links.

I have informed APMG (and I have complained to the web host). We will see if we can get this site taken down.

i'm not an ATO, I don't have access to these papers. Can someone check this one please http://itildumps.blogspot.com/. Also check it against the Passing Your ITIL Exam book - I don't have a copy right now.

Submitted by skeptic on Wed, 2008-04-09 22:49.

better hope APMG didn't give permission

better hope APMG didn't give permission (VERY unlikely) as my complaint has resulted in the site being taken down immediately. Excellent work www.webng.com!

Submitted by skeptic on Thu, 2008-08-07 10:49.

comment removed

I'ved removed an allegation against a training provider just while I check facts, since the allegation came from another training provider :-D

Submitted by david.stucky on Wed, 2008-11-19 03:50.

One more for your list!

Here's a link to a FREE, full-length, timed, graded, etc. online ITIL v3 Foundation practice exam. This one has a pool of 100 questions delivered in randomly generated batches of 40.

http://www.taruu.com/practice.aspx

There you'll also find a full length ITIL v3 Foundation study guide and an online ITIL glossary of terms.

The questions were originally authored (e.g. not in violation of OGC IP) by professional instructors with extremely high pass rates (95%+) who have experience delivering ITIL classes to thousands of students. The feedback we get from most students is that these questions are helpful, but slightly easier than the real ones.

Enjoy!

Submitted by David Ash (not verified) on Wed, 2009-07-15 13:07.

Thank you

Excellent reference page. Very helpful, concise and relevant. My exam is tomorrow - I feel much better prepared after reviewing the links on this page.
Thanks for your community-mindedness.
David

Submitted by Marko (not verified) on Fri, 2011-03-04 12:28.

Just Past ITIL Thanks IT Skeptic

Just score 95% on ITIL exam! Did all the practice exams you mention and borrowed an ITIL v3 pocket book of a friend, which I ready and re-read each day on the train for a couple of weeks.

Can remember if you mention the following website;-

http://www.ilxgroup.com

But the free itil overview course is useful (I didn't bother paying for the whole course!).

Can't believe that almost all the jobs I look at ask for this qualification!

Submitted by Alexandre (not verified) on Fri, 2011-05-06 16:06.

I`ve just got it!

Thanks a lot for your help in passing my Exam! Your site and links to free ITIL test exams was very useful. I did 85%!

Submitted by Visitor (not verified) on Mon, 2012-01-09 04:03.

I cleared ITIL V3 foundation

I cleared ITIL V3 foundation with 90% .Thanks for guidance and mock test links.
Read a book twice just to be sure ( Foundations of IT service management by
Brady Ornad kindle edition < $10 )

Submitted by Boda Krishna Gopal (not verified) on Fri, 2012-05-18 04:23.

Passed ITIL with 80%

This is a excellent blog to pass out ITIL v3 Foundation certification. The practice test links are ok and I like to add another link with 350 Q&A.

Submitted by cruiser082 (not verified) on Sat, 2012-05-19 08:35.

hey can you provide the link

hey can you provide the link with 350 Q&A. I'm about to do the V3 Foundation exam on Friday, any tips that you can give would be greatly appreciated.

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