The IT Skeptic receives or has received revenue (mostly small amounts) from the following organisations relevant to this blog:
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APMG
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bITa NL
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various itSMF local chapters
ITAM Review
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Van Haren Publishing
YouDo (Beetil)
Zoho (ManageEngine)
I don't get paid to say nice things and I don't get paid to review anything.
You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over.
I have had a few organizations drop the Forward and call it a Schedule of Change(s).
The biggest reason was semantics...they wanted to track all changes including some of the historical and current changes being implemented. The concern is that inclduign "Forward" involves looking ahead, focus on new work, not on what was done well or not so well in the past....but dropping the forward part meant that keeping changes open until a formal review was done is easier. Avoids arguments with pedantics who argue that since it is a Forward Schedule, what is behind us no longer matters.
This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.
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FSC or bust
I have had a few organizations drop the Forward and call it a Schedule of Change(s).
The biggest reason was semantics...they wanted to track all changes including some of the historical and current changes being implemented. The concern is that inclduign "Forward" involves looking ahead, focus on new work, not on what was done well or not so well in the past....but dropping the forward part meant that keeping changes open until a formal review was done is easier. Avoids arguments with pedantics who argue that since it is a Forward Schedule, what is behind us no longer matters.
Change Calendar
for better or worse that's what it's called at my current location.