the distinction between organisational change and administrative production change

It is an interesting question: is there a useful distinction between organisational change and administrative production change?

Should we maintain the two concepts as distinct because their natures are so different?

Or should we treat them the same and see one as a small subset at the execution end of the other?

And if so, which is a subset of which? - you'll get opposite answers depending who you ask.

Triggered by a good point made by Burrado.

Comments

Its the same for everything

The same model of all proecss frameworks applies for Change.. You can classify it as appropriateness.. Whether it be governance, project management, software development or service management.. The size and business risk of any implementation determines the level of process.. Change is no different.. Change Acceptance Process (CAP) which considers most of the "people" aspects you seem to highlight in your previous post is required at the higher end of the size/risk continuum..

Change is one big discipline.. ITIL applies it as it feels appropriate to SM but we should create artificial buckets of difference.. If you want to know about change, you need to also look outside ITIL.. Same applies to Incident Management, Change Management, CfM etc.. etc.. etc..

$0.02

Brad Vaughan
http://blogs.sun.com/buraddo

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