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Skep's Pick: ITIL 101 for software vendors This link is here because...(hover) When you don't run IT - The IT Skeptic
Audio submitted by skeptic
 on Sun, 2007-02-25 08:29. [nid:114] 
This is a podcast of the original article: "When you don't run IT as a business, the inevitable results: bad business decisions". For too long we have made many decisions in IT based on whether something will be "better" (faster, more flexible, more space, cooler) without asking the real question: "Show me the money". If the return does not exceed the investment, don't do it.
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