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USEFUL STUFFBy the IT Skeptic Owning ITIL® a skeptical guide for decision makers Essential reading for everyone planning, proposing, owning or approving ITIL projects The Worst of the IT Skeptic : all the good stuff from three years of this blog There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is funny! Special Also out now, a new book The IT Skeptic Looks at CMDB What the IT Skeptic is reading...
The new PMBOKFourth Edition (December 31, 2008): Favourite BooksTell us about your favourite ITSM books, in print or not, obscure or well known... Social networking links |
Skep's Pick: ITIL 101 for software vendors This link is here because...(hover) Project Mgmt in ITIL V3 - The IT Skeptic
Audio submitted by skeptic
 on Thu, 2008-09-25 09:37. [nid:1165] 
A podcast of the original article Why is Project Management almost invisible in ITIL V3? PM is the engine that moves much stuff (hopefully just about everything) from Development to Production, which is pretty important now that ITIL has muscled into Application Management. PM should interlock with Change Management and Testing. PM should provide most of the Early Life Support. Release and Deployment shouldn't move without PM: if it is big enough to be a release it should be a project. And so on.
So why is it no-one tells you how ITIL aligns with the Project Management bodies of knowledge PMBOK or PRINCE2. 
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