Acknowledgements

Blog entry submitted by skeptic

on Tue, 2006-05-16 04:00. [nid:12]

in

ITIL

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There are not many, as few people take any contrarian position regarding ITIL.

Dean Meyer was one early influence.

So too was the IT Architect of a major retailer. In fact he was the one who started all this: thankyou Alan.

Many of my friends and colleagues in 2005 helped with the development of these ideas. Thanks folks.

Comments

you'll find some ITIL criticism on my blog

Submitted by Charlie Betz (not verified)

on Sun, 2006-05-28 22:02.

I have not focused on beating up on ITIL but I have definitely taken a skeptical look at it, especially in terms of its data architecture challenges. See www.erp4it.com..

Looking forward to your comments!

reply

It is not all satire and scorn for the IT Skeptic. At times he comes up with some serious contributions to the ITSM community. Lately these include:

Sensible Service Management Series for SMEs

A webinar on How to Keep Your IT Career Secure - if you missed it you can view the archived recording here

A white paper on the state of ITIL

Tipu, a new approach to service improvement

A new book, Basic Service Management

Topics

APMG blog certification classic Skeptic CMDB Crap Factoid ITIL ITSM itSMF OGC V3 vendors

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Disclosure

The IT Skeptic receives or has received revenue (mostly small amounts) from the following organisations relevant to this blog:

Amazon & CreateSpace
APMG
BCS
bITa NL
CA Pacific
Citrix Online
Delta Software (local partner for Infra)
Google
various itSMF local chapters
Lulu
Pink Elephant
SDI
Van Haren Publishing
YouDo (Beetil)
Zoho (ManageEngine)

I don't get paid to say nice things and I don't get paid to review anything.

You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over.

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