Out now! the Real ITSM book
The official Introduction to Real ITSM introduces Realitsm to the world!
Making IT Real.
Get Real.
Acknowledgements
Blog entry submitted by skeptic
on Tue, 2006-05-16 04:00. [nid:12] in
There are not many, as few people take any contrarian position regarding ITIL. Dean Meyer was one early influence. So too was the IT Architect of a major retailer. In fact he was the one who started all this: thankyou Alan. Many of my friends and colleagues in 2005 helped with the development of these ideas. Thanks folks.
|
Comments
you'll find some ITIL criticism on my blog
I have not focused on beating up on ITIL but I have definitely taken a skeptical look at it, especially in terms of its data architecture challenges. See www.erp4it.com..
Looking forward to your comments!