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The IT Skeptic's ITIL News
IBM wrote ITIL. In fact Alasdair Meldrum did
Just when I say that all the hype is in CMDB and that ITIL in general is ticking along fairly soberly, along comes someone to prove me wrong. Two people actually: someone hyping their own significance; and what passes for a journalist on the web these days uncritically lapping it up. I refer to a recent article Expert offers roadmap for the ITIL data center about how "Alasdair Meldrum ... literally wrote the book on the IT Infrastructure Library (ITIL)." The reaction from those I spoke to in the ITIL world was WTF* is Alistair Meldrum? Apparently
While the significant input from IBM into ITIL Version 1 is generally acknowledged:
We can only hope this was a misquote like the unfortunate Malcolm Fry incident. Given the current state of web journalism it is all too possible. After all my years of criticising print journalists, I now realise they were not as bad as it can get. Also clear to me is the essential role that sub-editors perform. Of course it could also be that Mr Stansberry is very clever and subtle, and has given Alasdair enough rope to hang himself. Maybe. *WTF: Who The Heck |









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I'm just waiting for Al Gore
I'm just waiting for Al Gore to claim ITIl - or for these folks to claim they started the Internet - as far as I can see if the name is not in the book then they did not do it! I too was interviewed in reading UK by the poroject when at EDS for my views on SLM and Cost management - hmmmm hey - "I too wrote ITIL"!
Frankly - its not something I would like to claim given the condition of the version 1.0 books they were way behind what we were all doing to manage data centers at the time and have remained behind.....
ITIL
The actual original delivery also involved Digital (remember them?). I was part of the original team (European Automated Operations Expertise Centre) who came up with many of the original concepts that are still in ITIL V3. use of the Deming cycle (We actually sued QFD as well, which is another Deming invention). I just did my V3 certification and I instantly recognised the concept of the process have inputs and outputs. Indeed, the original idea is that any process should have a useful out, or it wasn't worth doing. Also the idea of fixing processes before you automate. To give the polite version, "If you have a pile of dung and you automate it, all you have is automated dung"
The guys that came up with these ideas were Hari Singh, now retired, and Julian Tominey, who now works at Barclays Bank.
ITIL original authors
Did you also see this thread from some of the original authors and editors? i'm sure a lot of ideas from a lot of people were moving around what was a smaller community back then. thanks for bringing some more to our attention.