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Skep's Pick: The IT Skeptic Awards for 2008 This link is here because...(hover) The IT Skeptic presents on Owning ITIL
Audio submitted by skeptic
on Mon, 2009-06-29 03:23. [nid:1542]
Here is a presentation given to the New Zealand Computer Society on 25th June 2009, on the topic of "Owning ITIL". it covers why ITIL is pretty much always a project, what to watch out for in ITIL projects (ITIL the Cult, ITIl the fad, CMDB can't be done...), what to expect from ITIL.
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