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Today’s shock joint announcement from Microsoft and IBM throws ITIL Refresh into doubt - The IT Skeptic

Audio submitted by skeptic

on Sun, 2007-04-01 02:08. [nid:163]

Artist: The IT Skeptic
Title: Shock announcement and ITIL V3
Album: ITIL
Track: 18
Genre: Speech
Year: 2007
Length: 7:56 minutes (3.19 MB)
Format: Mono 22kHz 56Kbps (CBR)

A podcast of the original article. In preparation for the release of Microsoft Service Manager (previously known as “Service Desk”), Microsoft made a surprise joint announcement today with IBM.

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