A hot-potato ITIL Refresh session at upcoming bITa USA conference
Now here is a conference session the IT Skeptic would love to attend: "Can’t Speak Won’t Speak – ITILv3 "!
The upcoming bITa USA conference in Boston includes some interesting-looking sessions but none appeals to the IT Skeptic quite the way John Gilbert's one does! Entitled "Can’t Speak Won’t Speak – ITILv3 – Am subject to a Non Disclosure Agreement" the abstract reads (I hope bITa won't mind me quoting in full):
John was a member of the ITIL® refresh IAG. Unlike many other members John was concerned and expressed and escalated his concerns, but because of a Non Disclosure Agreement (NDA) he has not been allowed to voice them openly. John will tell all he can, but is of course subject to the NDA, so he will not comment directly upon the feelings of the IAG on the quality of the books, on the IAG reviews, nor talk about the authors and how well suited, prepared and qualified for the job they were. Nor will he talk about the way the funds the OGC invested in brining together the team and in communications. Nor will he cover any other areas for which lessons should have been learned from the ITILv2 books, nor comment on the way the OGC and its commercial partners the TSO and APMG behave. Indeed this is such a boring subject and John will say nothing – so please don’t come to this stream. ITIL is a critical part of BITA. As a consequence, never again must the IT management community find themselves engrossed in the development of best practice where for commercial interests an NDA blocks proper and open discussion on the quality of the approach and the resulting product.
Mmmmm.... spicey! I guess over time the real story will come out of what the advisors and reviewers thought and said, as bit by bit the facts leak around the curtain of NDA thrown up by secret-squirrel OGC.