There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is!
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There aren't many funny ITSM books According to all the reader feedback so far, the satirical Introduction to Real ITSM is! Legends of ITIntroducing a new series of posts (and a competition for a $100 Amazon gift voucher): The Legends of IT, written by you. Favourite BooksTell us about your favourite ITSM books, in print or not, obscure or well known... Social networking linksWho's new |
 Book review:"ITSM From Hell" - The IT Skeptic
Audio submitted by skeptic
 on Sun, 2007-04-29 09:48. [nid:171] in
A podcast of the original article: Book Review - "IT Service Management from Hell! Based on Not-ITIL®". A Review of "IT Service Management from Hell! Based on Not-ITIL®" by Brian Johnson and Paul Wilkinson, editor Annelise Savill IT Service Management from Hell is a silly book. And along the way it makes some serious points. A balanced view of anything is far healthier than blind obedience. Give this book to your staff to lighten the mood and stimulate discussion around ITIL.
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