|
Skep's Pick: The IT Skeptic Awards for 2008 This link is here because...(hover) Book review:"ITSM From Hell" - The IT Skeptic
Audio submitted by skeptic
on Sun, 2007-04-29 09:48. [nid:171] in
A podcast of the original article: Book Review - "IT Service Management from Hell! Based on Not-ITIL®". A Review of "IT Service Management from Hell! Based on Not-ITIL®" by Brian Johnson and Paul Wilkinson, editor Annelise Savill IT Service Management from Hell is a silly book. And along the way it makes some serious points. A balanced view of anything is far healthier than blind obedience. Give this book to your staff to lighten the mood and stimulate discussion around ITIL.
Buy your books here to support this blog: |
Blog




















Got a tricky question about ITIL?
Made in New Zealand 
Recent comments