The way OGC and APMG stand back without any response is completely unacceptable
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More on ITIL Version 3 certification from Pink Elephant, so good on Pink for giving us some transparency into their thinking. Unfortunately that thinking is a bit alarming. OGC's and APMG's failure to act in the ongoing fiasco which is the ITIL certification industry right now is unacceptable.
PINK seem to be the only ones saying much to the user community about ITIL Version 3 certification. Everyone else is playing the usual British "secret squirrel" games, the patronising you'll-know-when-we-are-ready-to-tell-you B.S. that seems to plague ITIL. So good on Pink for giving us some transparency into their thinking. Unfortunately that thinking is a bit alarming.
It confirms the IT Skeptic's earlier inference that while Version 2 certifications will continue to be "recognised" as promised, they will be second class certifications that need "upgrading" and do not qualify as prerequisites for any Version 3 study.
This from PinkPresident, the blog of David Ratcliffe:
3. If I hold a V2 Foundation Certificate I should be able to sit a special update/bridging examination to test my new knowledge of ITIL and have my V2 Foundation Certificate “updated” to V3. I expect this should be possible through a 1-day update course (or a thorough reading of all 5 new ITIL books) followed by a “bridging exam” – say 20 questions on the new V3 content.
4. If I hold a V2 Practitioner or Management Certificate then these qualifications should carry some value (credit) towards the nearest equivalents in the new V3 scheme.
I admire and am grateful to David for the way he shares his ideas with us. But if his thinking in any way reflects the final outcome from the group, I for one would be defering any training if at all possible. If I needed it this year then I'd be demanding all future "upgrade" or "update" training be included in the price I am paying now before signing. If I needed training right now I'd be worried and upset and not a little annoyed at the uncertainty within which I have to make a decision.
The way OGC and APMG stand back and allow ongoing speculation such as mine and rising levels of concern in the community seen here and on other forums without any response is completely unacceptable. And where are itSMF who should be publicly pressuring them?
There needs to be formal clarification of the future status of version 2 training now, instead of allowing training vendors to continue to peddle their wares in an environment of ignorance, churning out ITIL Version 2 certifications without any direction as to whether they should be, under what terms, and just what the results are worth.