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Blog entry submitted by skeptic
 on Mon, 2007-06-04 10:39. [nid:219] in
Now here's a thing. A reader has uncovered a most interesting deletion from the ITIL V2 Service Support book.
Antonio in a recent comment pointed us to an interesting article on his blog, entitled "the mystery of the 1.1.1 deleted". So as to save you, gentle reader, from wrestling with translated Castillian Spanish, I hope Antonio will forgive me if I repeat the essense of it here. In the original edition of ITIL V2's Service Support copyright 2000, which I have a copy of, there is the following text:
In my more recent edition (Tenth impression 2005), it reads (you guessed it)
Isn't that interesting? As Antonio says, I think :-D, perhaps somebody doesn't like the term "public domain" being used now that OGC is on a mission to enforce the Crown copyright. Clearly it never was public domain in the strict sense: it has always been copyrighted, but it obviously was once public domain in spirit. As Antonio also says, this is an indicator of the changing approach to ITIL as it becomes more aggressively a commercial industry and less a service to the IT community. Bookmark this post with:  Buy your books here to support this blog: |
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Comments
More Beans Com Spilling Out
This part: "Because of this, the IT Infrastructure Library guidance has been used by such a disparate range of organizations, local and central government, energy, public utilities, retail, finance, and manufacturing" says an awful lot too.
It acknowledges that ITIL has been successful precisely BECAUSE of this freedom. They must therefore know that removing this freedom will have the opposite effect.
Basically they agree with what many commentators are saying: that APMG, by acting like parasites, are in the process of destroying ITIL. They obviously do not care. Grab the money and run. Great 'public servants' eh?
This whole ITIL business gets more filthy by the day.
Wow! First Page!
This is really a true deligh for my ego! feed feed feed!
;-) Thanks for the reference!
Antonio
Ops! BTW, I've read the google translarion of the post and you are right, Skeptic! it is frightful!
Top Notch Journalism
It is indeed frightful and you deserve real credit for spotting it (as does Skeptic for highlighting it here). It really sums up so well the great OGC sell out of a public property to a private profit grabbing landlord (APMG) so serious kudos to you guys for the really top class journalism.
Where does this leave ITIL itself? Time will tell. But surely, it can never again be seen in the same light as it once was. It is not driven by the interests of the community. This is now fact. Therefore competitors will thrive.
The next question must me which competitors? Difficult to say. Maybe SQMF, maybe ISO 20000 LA, maybe something else. The real news is that it WILL be something.