New improved version of the IT Skeptics "ITIL Version 2 to Version 3 Transformation" diagram

Blog entry submitted by skeptic

on Mon, 2007-06-18 02:40. [nid:241]

Tweet

Get it here

Comments

7 step process ??

Submitted by itsmer1 (not verified)

on Mon, 2007-06-18 04:35.

Your diagram, while not explicitly stating it, indicates that processes are the focal point.
Do you see the "Seven step" as a process, or merely a methodology within a methodology.

v3 describes it as a process - but I'm not so sure.

reply

Does it matter?

Submitted by skeptic

on Mon, 2007-06-18 04:57.

The diagram is process-centric only because it maps how Version 2 transforms into Version 3.

Version 3 seems to try not to be process-centric. Unlike you training vendors :-D I'm flying blind at this point - I don't have all the books. In particular I don't have CSI, so I haven't been able to form an opinion on that.

Sounds like there are a few areas that may or may not be processes in the strict sense. Does it matter?

P.S. sorry about the logon issues you (and others) are experiencing - I may have fixed it.... I hope!

reply

Meet the IT Skeptic in person:

PINK12
Pink Elephant
Las Vegas, USA, February 19-22

Topics

APMG blog certification classic Skeptic CMDB Crap Factoid ITIL ITSM itSMF OGC V3 vendors

Disclosure

The IT Skeptic receives or has received revenue (mostly small amounts) from the following organisations relevant to this blog:

Amazon & CreateSpace
APMG
BCS
bITa NL
CA Pacific
Citrix Online
Delta Software (local partner for Infra)
Google
various itSMF local chapters
Lulu
Pink Elephant
SDI
Van Haren Publishing
YouDo (Beetil)
Zoho (ManageEngine)

I don't get paid to say nice things and I don't get paid to review anything.

You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over.

"The IT Skeptic™", "The Skeptical Informer™", "The IT Swami™", "Chokey the Chimp™" and "BOKKED™" are trademarks of Two Hills Ltd.
ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the UK Cabinet Office in the United Kingdom and other countries. Last year it wasn’t, it was a trademark of the Office of Government Commerce. But OGC is gone. ITIL® is registered in the U.S. Patent and Trademark Office.
ITIL Live™ is a trademark of TSO, The Stationery Office.
prISM® is a registered trademark of itSMF International Inc.
COBIT® is a Registered Trade Mark of the Information Systems Audit and Control Association and the IT Governance Institute.
Microsoft® is a Registered Trade Mark of Microsoft Corp. in the United States and/or other countries.
PRINCE2® is a Registered Trade Mark of the UK Cabinet Office in the United Kingdom and other countries
Management of Portfolios™ and MoP™ are Trade Marks of the UK Cabinet Office in the United Kingdom and other countries
USMBOK™ is a trademarks of the SM101.
CMM® and CMMI® are Registered Trade Marks of Carnegie Mellon University.
ISO® is a Registered Trade Mark of the International Organisation for Standardisation.

Except where indicated otherwise, all contents of this site are © Copyright 2012 Two Hills Ltd www.twohills.co.nz.

Creative Commons License

Except where indicated otherwise, the text on this page by Two Hills Ltd is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Content must be attributed to "Two Hills Ltd www.twohills.co.nz" plus the URL of the source material.
RSS feeds may be used without permission. Permission is granted for anyone to link to this site.
By accessing or viewing this site, you are deemed to have agreed to the terms and conditions.
The contents of this site are unmoderated submissions from authenticated and unauthenticated users. As such they cannot and do not represent the views of Two Hills Ltd.
Use of any trademarks on this website is not intended in any way to infringe on the rights of the trademark holder.
This site is developed, maintained and hosted by Two Hills Ltd

Made in New Zealand by Rob England