The commercialisation of ITIL: a slow boiling of the frog
A recent comment said "Why is everyone banging on about the commercial aspects of this refresh?...it's been commercial for years."
Indeed ITIL has been commercial for years. But it has beeen a slow boiling of the frog. The unseemly scrabbling around version 3 has made obvious a trend that has indeed been going on for longer.
Either the ITIL community will get so sick of it we'll see the vendors off, or they'll feed until the ITIL body goes blue, but eventually the pillaging vendor hordes will pack up camp and move on. The good folks over at ISACA should brace themselves for the onslaught.