Out now! the Real ITSM book
The official Introduction to Real ITSM introduces Realitsm to the world!
Making IT Real.
Get Real.
|
Out now! the Real ITSM book The official Introduction to Real ITSM introduces Realitsm to the world! Making IT Real. Get Real. Legends of ITIntroducing a new series of posts (and a competition for a $100 Amazon gift voucher): The Legends of IT, written by you. Favourite BooksTell us about your favourite ITSM books, in print or not, obscure or well known... Social networking linksWho's newSupport the IT Skeptic: merchandise and recommended books |
 paragraph 2.4.3 should be the value of the volume to the business
BOKKE submitted by Peter Lijnse
 on Mon, 2007-06-25 00:07. [nid:265] in
chapter 2 in each book should describe it from a volume perspective: Therefor paragraph 2.4.3 should be the value of the volume to the business... (see service design). In SO it is a generic value to the business. In SS it does not have the value to the business described. Better alignment between these values would be beneficial.
Bookmark this post with:  |
Blog
Made in New Zealand 
Recent comments