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The IT Skeptic's ITIL News
SO p 123 6.3.4 "IT Operations Management"
http://www.best-management-practice.com/changeLog/maintainIssue.aspx?ID=... describes this error: 6.3.4 Technical Management Organization. Third paragraph begins with the words "IT Operations Management" This should be changed to "Technical Management" I disagree. I think they are referring to the broader IT Operations Management correctly. Included here as NOT an error :-D |









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