There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is!
No ... Manager roles defined in glossary
BOKKE submitted by skeptic
on Mon, 2007-06-25 22:48. [nid:273] This appears to be a conscious decision to define XXX Management but not XXX Manager. There are a few definitions with the word "manager" but they are geenric terms like "process manager' not specific roles (except "Account Manager")
The monthly newsletter of the IT Skeptic: all the news on ITIL, CMDB and other IT topics that is fit to print... and then some! Subscribe here. Privacy respected. No registration required. |
Recent comments