A nice skeptical ITIL cartoon

This work is © Copyright Paul Wilkinson 2007. I will pass on any requests regarding its use.
Those who have read any of the Not-ITIL® books including "ITSM from Hell" which I reviewed recently, or a number of other ITSM publications, will recognise the inimitable style of Paul Wilkinson in this cartoon which Paul has kindly shared with us in response to my review of the ITIL Version 3 core books.

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