USEFUL STUFF

(hover for more info)

IT Skeptic Shop

Support the IT Skeptic: merchandise and recommended books

By the IT Skeptic

Owning ITIL®
a skeptical guide for decision makers
BCS review: "10 out of 10 ... a gem of a book"

Now a LinkedIn group!

Working in IT
Our career,
our profession:
"I struggled to find any one who could give me IT career advice. This book does it and has helped motivate me."
Digital or print versions

The Worst of the IT Skeptic : all the good stuff from three years of this blog
NOW in both digital and print versions!!!

Real ITSM vs ITIL

There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is funny!
Special Recession price!

Also out now, a new book The IT Skeptic Looks at CMDB
Available as a digital download for $7.95 or in print for $9.95+p&p
"Finally someone had the braveness to speak out loud. Highly recommended..."Raul Cristian Aguirre

Click here for all Rob's books

What the IT Skeptic is reading...

Brilliant mind-candy, with soem insights too:

Everybody's talkin' 'bout...

...is in fact ITSM for Dummies, not general at all. Yay! Hope for my book.

...received a copy, will read it soon.

...I enjoy reading my own work.

...what a useful Guide to ISO20000 and includes most of the text of the standard too!

...should be much more widely known and used.

...is possibly the most USEFUL book I ever read!

...and I'll review it one of these days.

Who's new

Other things the IT Skeptic is up to

It may be egotistical to think anybody cares, but for those of you visiting this site while at work, here are some links for your idle curiousity:

Advocating putting people first in IT
Creating and delivering sales professional development training
ITSM fun and satire
Core Practice: focusing on the minimum
Cutting the cost of IT Ops
The Digital Family Trunk: what digital legacy will you leave?
Raising a son
Writing books
Writing articles
Pondering
Not getting rich on the internet
Trying to get people to quit their jobs
Chocolate in the morning
Model railroading
Consulting to keep the family fed

Skep's Pick: The IT Skeptic Awards for 2008 This link is here because...(hover)

IT ops can learn from Lean - The IT Skeptic

Audio submitted by skeptic

on Sun, 2007-08-19 09:20. [nid:347]

best practice

Artist: The IT Skeptic
Title: IT ops can learn from Lean
Album: ITIL
Genre: Speech
Year: 2007
Length: 3:43 minutes (3.41 MB)
Format: Mono 22kHz 128Kbps (CBR)

Keep an eye on Lean. It is the next big thing (fad or real change?). I always watch what is coming across from manufacturing to IT because - in the service management area at least - that is the trend: manufacturing teaches us.

Bookmark this post with:

Download audio file
1741 downloads
28 plays
Add new comment

Buy your books here to support this blog:

Topics

more tags

Members

You can register or sign in here (hover for more info)

Blog RSS feed

Recent comments

Not buying skeptic

People, Process and Technology, yeah right.. Kory G. Smith

Brilliant Visitor

Swiss? Jody Roberts

Thanks - same exam style today. deaf-llama

Just a rumour aroos

Riposte at rumour about itSMF ISO 20000 Consultant pass rates deaf-llama

Be positive! JamesFinister

Good management practices and ITIL aroos

raming it in their terms skeptic

A Tougher Road Without Exec Support Charles Araujo

Who are the punters? JamesFinister

potential conflict of interest skeptic

presenting to the big dogs Visitor

Ah.... Now that is another question :-) Keith Aldis

So much for the punters skeptic

Here's your answers.... Keith Aldis

A big question JamesFinister

let the company rot skeptic

Because it doesn't last Scott Wilson

iso9000 visitor

There are 35 'subject areas' ianclayton

Litigous liberties.....? ianclayton

Whic processes need to be 24/7 aroos

ITIL v3 Fanboy JamesFinister

All right aroos

The role of capacity JamesFinister

Threshold and exception vinodka

Clarity, please aroos

The new training scheme JamesFinister

Learn the diagrams JamesFinister

They are talking about process aroos

You can make it fit, sort of. JamesFinister

Aargh aroos

Vegas has always been about excess though. tim.malone

Agreed, PinkVerify 3.0 does Philippe

What about OGC aroos

Proof is in the eating JamesFinister

Not the same skeptic

Smart business practice ? Philippe

Need ITIL Version 3?

Buy it here and support the IT Skeptic

Ask the ITIL® Wizard

Got a tricky question about ITIL?

Go to Wizard Wisdom for the best ITIL advice on the Web.

Book reviews

ITIL V3 Service Strategy (and podcast)

Passing Your ITIL Foundation Exam

Foundations of ITSM based on ITIL V3 (and podcast)

IT Service Management from Hell! (and podcast)

I Think Something is Missing From ITIL

Cult of the Amateur (and podcast)

Navigation

Social networking links

Disclosure

The IT Skeptic receives or has received revenue from the following organisations (amongst others not relevant to this blog):

Amazon
CA Pacific
Delta Software (local partner of EMC)
Google
Lulu
Pink Elephant
Van Haren Publishing

I don't get paid to say nice things and I don't get paid to review anything. You may have noticed Google and Amazon ads on the site, as well as ads for my books and merchandise. I make money off them, but sod all. At least it covers the hosting with a bit left over.