Skep's Pick: ITIL 101 for software vendors This link is here because...(hover)

IT ops can learn from Lean - The IT Skeptic

Keep an eye on Lean. It is the next big thing (fad or real change?). I always watch what is coming across from manufacturing to IT because - in the service management area at least - that is the trend: manufacturing teaches us.

Other things the IT Skeptic is up to

It may be egotistical to think anybody cares, but for those of you visiting this site while at work, here are some links for your idle curiousity: