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Trial ITIL vs. placebo - The IT Skeptic

Audio submitted by skeptic

on Thu, 2007-10-18 09:02. [nid:396]

ITIL

Artist: The IT Skeptic
Title: Trial ITIL vs. placebo
Album: ITIL
Genre: Speech
Year: 2007
Length: 5:05 minutes (4.65 MB)
Format: Mono 44kHz 128Kbps (CBR)

A podcast of the original article

I would like to trial ITIL versus a placebo.

Instead of using ITIL as the framework or guidance for process improvement in IT production, I would use a placebo body of knowledge.

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